Bayt.com

Submitting more applications increases your chances of landing a job.

Here’s how busy the average job seeker was last month:

Opportunities viewed

Applications submitted

Keep exploring and applying to maximize your chances!

Looking for employers with a proven track record of hiring women?

Click here to explore opportunities now!
We Value Your Feedback

You are invited to participate in a survey designed to help researchers understand how best to match workers to the types of jobs they are searching for

Would You Be Likely to Participate?

If selected, we will contact you via email with further instructions and details about your participation.

You will receive a $7 payout for answering the survey.


User unblocked successfully
jaypee de guzman, Customer Service Representative

jaypee de guzman

Customer Service Representative·Distinguish Union General Trading

United Arab Emirates

Bachelor's degree, Customs Administration Affairs

Work experience

Total years of experience: 14 years, 5 months

Customer Service Representative

October 2014 - Present

Distinguish Union General Trading

United Arab Emirates

October 2014 - Present

Opens customer accounts by recording account information
Attracts potential customers by answering product and service questions; suggesting information about other products.
Resolves product problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem
Recommends potential product by collecting and analyzing customer needs.
Report to the quality assurance team if there is a customer complaint about the product.
Job role:
Customer Service and Call Center

SUPERVISOR

June 2013 - June 2013

Rosso Amore Restaurant Metropolis Building Business Bay

United Arab Emirates

June 2013 - June 2013

Promote the image of Restaurant as a professional organization.
Ensure to maintain a personal attitude of a high standard and quality, which produce efficiency, and productivity of the restaurant department.
To ensure that service is at all times performed in a professional manner following standards set.
To ensure that the billing procedure is thorough, correct and signed at completion of each meal.
To assist in preparation, presentation and recording of trainings sessions.
To maintain good communication between Kitchen/Restaurant and other departments on a daily basis re specials, shortages and special dietary requirements.
To ensure that the Restaurant areas are maintained to a high standard of cleanliness.
Job role:
Engineering

Assistant

November 2006 - May 2008

Unilever Philippines Incorporated (Foods)

November 2006 - May 2008

Assist in automation projects.
Assist in maintaining and safety operations in MCC (Motor Control Center
LOTO (Lock-Out Tag-Out) practitioner.
Operate packaging machines.
Vigilant to food safety.
Job role:
Administration

Machine Operator

June 2008 - March 2008

Unilever Philippines Incorporated (HPC)

United Arab Emirates

June 2008 - March 2008

5S within the shop floor.
PLC controlled process mixing.
Follows standard process written in the batch sheet.
Always performing chemical - physical batch analysis.
Vigilant in achieving the acceptable result in standard analysis.
SAP oriented.
Autonomous maintenance oriented.
TPM (Total Productive Maintenance) oriented.
CILT (Cleaning, Inspection, Lubrication and Tightening) practitioner.
Can align output delivery to the plan.
Job role:
Engineering

Receptionist

October 2005 - October 2006

Salonga Group of Companies

Philippines

October 2005 - October 2006

Maintain office files
Type correspondence, reports and other documents
Open and distribute the mails
Maintain confidential records and file
Greet and assist visitors
Answer phones
Direct calls and respond to inquiries
Job role:
Customer Service and Call Center

Education

Philippine Maritime Institute Colleges

January 2004

January 2004

Bachelor's degree, Customs Administration Affairs

Skills

AUTOMATION
Expert
AUTOMATION
Expert
CUSTOMER SERVICE
Beginner
CUSTOMER SERVICE
Beginner
MICROSOFT OFFICE
Intermediate
MICROSOFT OFFICE
Intermediate
PACKAGING
Expert
PACKAGING
Expert
QUALITY CONTROL
Beginner
QUALITY CONTROL
Beginner
RECEPTIONIST
Intermediate
RECEPTIONIST
Intermediate
RECORDING
Expert
RECORDING
Expert
SAFETY
Expert
SAFETY
Expert
TELEPHONE SKILLS
Intermediate
TELEPHONE SKILLS
Intermediate
TYPING
Intermediate
TYPING
Intermediate

Languages

English
Expert
Tagalog
Expert