Jaypee Macalino

Cashier/Barista
Al Sayer Retail Est. (Caribou Coffee)
Abu Dhabi, UAE
August 24 2011-Present
Duties and responsibilities: - Welcomes and connects with every customer.
- Develops enthusiastically satisfied customers all of the time
- Discover customer needs and appropriately suggests product with every customer to enhance service and meet sales goals.
- Responds to customer needs and says thank you to every customers
- Demonstrates the "Just Say Yes" behavior by taking care of customer needs.
- Presents oneself professionally and demonstrates clear communication with all customer and partner interactions.
- Follows cash handling procedures and cash register policies.
- Follows inventory stocking and recording guidelines.

Duties and responsibilities
- Attends to all guest need.
- Giving extra effort to meet the guest expectations.
- Promote different brands of coffee that bar offers.
- Encourage the guest to keep on coming back.

Duties and responsibilities: - Customer service assistance.
- Doing inventory and issuing receipt.
- Maintain working knowledge of product and services.

Duties and responsibilities: • Responsible in receiving, checking and stocking of merchandise to verify accuracy.
• Responsible for product marketing via visual merchandise displays and arrangement.
• Performs sales marketing customer relationship duties.
• Performs other duties and responsibilities related to customer relationship.
• Team lead in stock inventory, responsible for stock replenishment and organization.
• Managed cashiering activities in areas of purchasing, returns and exchanges and enforced store policies, familiar with payment tractions.
• Prepares reports for daily cash and card transaction for financial/banking reconciliation.

Courier/Processor
UPS Delbros International Express Inc.
Bacoor, Cavite
2005-2008