Jayson Angelo Castillo, IT Systems Administrator

Jayson Angelo Castillo

IT Systems Administrator

Secure Engineering LLC

Lieu
Émirats Arabes Unis - Abu Dhabi
Éducation
Baccalauréat, Electronics and Communications Engineering
Expérience
18 years, 11 Mois

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Expériences professionnelles

Total des années d'expérience :18 years, 11 Mois

IT Systems Administrator à Secure Engineering LLC
  • Émirats Arabes Unis - Abu Dhabi
  • Je travaille ici depuis février 2010

OPERATIONS & INFRASTRUCTURE SUPERVISOR
 Create and maintain a comprehensive consolidated IT Asset Register and perform regular audits
 E-mail migration project from Active-Office to Google Apps
 Managing the Electronic Document Management System (eDMS) through Laserfische
 Workflow Application integrated through Google Apps for business process (e.g. RunMyProcess)
 Workflow Application using SharePoint Designer 2010
 Electronic signature integrated through Google Apps using Adobe EchoSign
 Assigned as the ORACLE Project Manager
 Generating weekly progress reports directly to the Support Director and the CEO
 Manages all official sign-off documents
IT SYSTEMS ADMINISTRATOR
 Ensure availability of all Server services (e.g. Domain Controller, DHCP, DNS, AV, Backup, etc.)
 Server installation, configuration and managing MS Server 2003 & 2008 for all site servers.
 Set Active Directory Group Policies as per IT security standards
 Administering the IP Telephony System using AVAYA.
 E-mail configurations through Active-Office; E-mail configurations through Google Apps
 Responsible for centrally managing the Symantec Endpoint Antivirus
 Managing the company’s Access Control System
 Image creation/backup using Norton Ghost
 Process calls of the Helpdesk Back-Office System issues.
 Liaison with vendors, outsourcers and contractors to procure server products and services.
IT NETWORK ADMINISTRATOR
 Filtering, setting policies and reporting bandwidth usage through Blue Coat Proxy
 Implementation of Juniper Network Firewall.
 Backup Systems using Symantec Backup Exec.
GOVERNANCE, RISK MANAGEMENT & COMPLIANCE
 Created IT Policies and Procedures
 Set the Integrated Management System (IMS) for the IT Department
 Practice of ITIL in the company
 Ensures the EHS (Environment, Health & Safety) is practiced in the IT Department
 Company certification on ISO 9001, ISO 14001, ISO 1800 & UKAS Management Systems.

IT Engineer à ALDAR LAing O'Rourke Construction LLC
  • Émirats Arabes Unis - Abu Dhabi
  • mars 2008 à janvier 2010

ADMINISTRATOR / NETWORK SUPPORT
 Operated LAN and WAN configurations using CISCO switches & routers
 Installation & troubleshooting of LAN/WAN configurations using HP & 3COM switches
 Server installation and configuration of Active Directory (AD), DNS, and Domain Controllers for user accounts through MS Server 2003 and Exchange 2003
 Website and Domain account monitoring
 Anti-Virus/Malware/Adware/Spyware installations, operations, and monitoring
 Account creation, billing and configuration of SIEMENS IP Phones
 Data backup using HP Data Protector

TECHNICAL SUPPORT
 Conducting installation, configuration, operation, and troubleshooting of network connections, servers, computer terminals, and laptops
 PC Image backup using Norton Ghost
 E-mail configurations using Microsoft Outlook 2003/2007
 E-mail configuration on Nokia mobile phones using "Mail for Exchange"
 License software installations (e.g. Autocad, Adobe, CS3, Bentley, etc.)
 Optimization of computer terminals and laptops for better performance

HELPDESK SUPPORT
 IT Asset Management
 Purchasing and LPO monitoring through Causeway
 Logging call request from end-user for IT Support using Track-IT Systems Software
 Managing user accounts in MS Server and Exchange 2003

ACQUIRED TRAINING
 Planning, Implementing, and Maintaining a MS Server 2003 AD Infrastructure
 Microsoft Windows Server 2008
 Unified Messaging: Microsoft E-Learning and Microsoft Virtual Labs
 Microsoft Desktop Optimization Pack
 Microsoft Windows Vista
 Autocad 2007 application

Thus, enable to familiarize network activity in all the 13 project site offices. Hence, able to communicate and operate with end-users, colleagues and superiors.

IT à RIVAN Systems
  • Philippines
  • février 2007 à septembre 2007

NETWORK ADMINISTRATOR
 Conducting installation, configuration, operation, and troubleshooting of network connections and computer terminals
 Operated on CISCO routers, switches, and IP phones
 Operated LAN and WAN configurations
 Taught students on networking fundamentals, CCNA

ACQUIRED TRAINING
 MS Server 2003 and MS Exchange 2003

Thus, enable to familiarize test procedures and network activity. Hence, able to communicate and operate with clients and superiors.

IT Administrator à MIKETOPIA Internet and Gaming
  • Philippines
  • juillet 2005 à décembre 2006

NETWORK ADMINISTRATOR/TECHNICIAN
 Conducted maintenance & troubleshooting of network connections & terminals
 Operated basic LAN configurations
 Handled transactions and financial accounts

ACQUIRED TRAINING
 PC Assembly
 Basic LAN/WAN configurations

Thus, enable to familiarize operations and maintenance. Hence, able to communicate and operate with clients and superiors.

Communications Engineer à DIGITEL (Digital Telecommunications Philippines)
  • Philippines
  • avril 2004 à octobre 2004

COMMUNICATIONS ENGINEER (OJT)
 Conducted transmission and switching of telephone lines
 Troubleshoot and configured ADSL internet connection

ACQUIRED TRAINING
 Broadband Technology
 Optical CDMA (Code Division Multiple Access)
 Programmable Logic Computer
 Enahnced Data Rate for GSM Evolution
 Wireless Fidelity

Thus, enable to familiarize test procedures in the field. Hence, able to communicate and operate with clients and superiors.

Éducation

Baccalauréat, Electronics and Communications Engineering
  • à Saint Louis University
  • mai 2005

Bachelor of Science in Electronics & Communications Engineering  College Auditor – Elec. & Comm. Engineering Society, SY 2004-05  Athletics Varsity – Athletics Club Department Baguio Educational Athletic League 2003-04: 100m dash– 3rd Place  Mr. CEA –College of Engineering & Architecture SY 2003-2005 ● Developed essential skills in working with colleagues and superiors. ● Developed fundamental leadership and good inter-personal skills. ● Participated in student-oriented activities.

Etudes secondaires ou équivalent,
  • à PISCO Private School
  • mars 2000

 Class VALEDICTORIAN  Student Council PRESIDENT – SY 1998-1999, 1999-2000  Citizen Army Training Corporal Commander – SY 1999-2000  Editor-in-Chief – The PRISM, School Publication – SY 1999-2000

Etudes secondaires ou équivalent,
  • à Pioneers International Private School
  • mars 1995

 Honor Student

Etudes secondaires ou équivalent,
  • à Al Nahja International School
  • mars 1991

Specialties & Skills

Asset Management
Windows Server
Adobe Software
Autocad 2007
Website Hosting
HTML programming
Extensive Knowledge in Windows Operating Systems
Basic knowledge in Photoshop CS2/CS3
UAE Driving License
Proficient in Microsoft Office (97, 2003, XP, 2007)

Langues

Anglais
Expert
Tagalog
Expert
Arabe
Débutant
Roumain
Débutant