Administration Supervisor
Leonardo Company
Total years of experience :13 years, 11 Months
Supervised the team to make sure that we are following the standard operating procedures.
Ensuring the standards for all the products.
Quality Control of all the food and beverage and maintaining the highest quality.
Customer Relation is a must to deliver high standard of service.
Create third place environment for all the customers. Make high standard coffee. Greet the customers and ensure to satisfy all their needs.
Check bookings and reservation. Check stocks of the bar and dining. Back- up Bar stocks (drinks garnish, glasses, and condiments) Checking that the dining is well cleaned same with the bar. Assist colleagues whatever the circumtances are. Keeping the standard of the company service and reputation. Give all the costumer needs. Greeting guest and assist them to their seats.
Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries. Directs visitors by maintaining employee and department directories; giving instructions. Maintains security by following procedures; monitoring logbook; issuing visitor badges.
Greet customers, settle them down and take order Process the order, generate bills and answer guest queries about deal offers and service time Clean up the tables after the guests leave and set them for the next guests Pack and serve warm food efficiently, in accordance with the order Help in kitchen or with outdoor delivery where and when required
