Sales Executive
Petrofac Qatar WLL
Total years of experience :11 years, 6 Months
PETRO-Q Building, C Ring Road, P.O.Box 4404, Doha, State of Qatar Sales Executive - Piping System February 1, 2020 - Present DUTIES AND RESPONSIBILITIES :
• To Meet & Exceed Annual Sales Target in terms of Revenue & Gross Profit
• To Work closely with Consultant Engineers, Contractors & End clients. Frequent visits to Clients, Consultants, and Contractors to keep up the business relationships. Make presentations / organize seminars or presentations to communicate the specific features of our products to them. Wherever possible, provide our product specifications to Clients/ Consultants before issuing the tender or contract to have the post-tender advantage.
• Assist supervisors in conducting product exhibitions, whenever required.
• Direct periodic mailers to customers informing specific product features to boost sales
• Focus on inclusion of our products in the PVL of Clients/ Consultants.
• To Source & Manage renowned Manufacturers/Principals from Worldwide depending on the market demands
• To Generate Leads & Review Sales Enquiries
• To Prepare & Follow-up Techno-Commercial Offers
• To Negotiate & Close Orders with Clients & Suppliers
• To Develop & Maintain a Satisfied Client Base for the respective Product & Industry
• Prepare & implement yearly sales plan along with product marketing strategy
• Prepare quotation list and provide quotation status reports or attend review meetings with the Product /Sales/Senior Sales Managers as it deems necessary.
• Closely follow up and ensure timely receipt of payments from the customers.
• Take care of after-sales service support for the supplied products in close coordination with the service team.
• Look for opportunities for the supply of spare parts / annual maintenance contracts ( if possible) for the installed base to have increased overall profitability.
Support Sales Engineer in maintaining external customer relationships including business owners, developers, engineers, and others
Develop a support plan for the assigned sales engineer to include measurable performance factors for areas such as the number of plans reviewed, prospecting activities (direct mail, outside sources, internet, etc.) bid reviews, tracking plans, etc.
Demonstrate products/services and assist in the best application to the quotations, terms of sales, delivery dates, etc.
Facilitate “upfront” planning of signed projects between sales and project management
In conjunction with the sales engineer, plan and organize a sales strategy for the assigned territory
Document and analyze the customer needs and interests
Make telephone calls and presentations (under Sales Engineer supervision) to customers and potential customers
Support the Customer Complaint Log. Expedite the resolution of customer problems/complaints
Ensure strong, effective market share of the product and services by providing direction and information on the products, applications, and related services via tracking and other means
Should know technical aspects of the product and propose how these aspects can benefit the customer. Sales support must have a strong technical understanding of the complexities of what their company supplies together with excellent communication skills.
Responsible for maintenance and upkeep of your office
Acting as a liaison between the sales team and customer, to provide information and general support
Provide the Sales department with oral and written reports on customer needs, problems, interests, market situation, competitive activities, and potential for new products/services
Prepare, compile and submit various Tender quotations as well as distribution of project database reports to the concerned
Act as custodian of related Sales orders and other regulated documents
keeping all critical corporate agreement and their periodical renewal as and when required
Proper tagging of all inquiries received.
Every inquiry received must be brought to the Sales Manager’s attention to decide the sourcing location.
Generation of RFQ’s as per client requirement and to be floated for quotations from suppliers. A minimum of three quotes are to be raised against each RFQ.
Submission of quotations, tenders promptly.
Follow up with client thru e-mail/phone for an order based on the quotation submitted.
Coordination with Sales staff on costing, documentation, TQ, MDR’s, Post order documentation.
Proper filing of documents for easy access.
Support Order processing by raising PRF, Advance Check List, etc.
Remote assistance to the Sales staff by providing necessary inputs available from the office.
• Liaison between Sales Executives and Line Managers regarding the creation of SO’s
• Processing high volumes of PO’s ranging in high and low values
• Investigating and resolving PO disputes
• Creating SO based on the approved PO from the customers received through respective department Managers or SE’s
• Coordinate with respective department for any clarification required
• Ensuring that the approval level signatures are obtained in the PO’s
• Prepare and issue the SO’s/PO’s and monitor whether PO’s are placed on time.
• Prioritize the work requirement as per business needs
• Keep adequate stock of the required stationery
• Coordinating and managing accounting work of complex projects
• Maintaining sales report
• Market research with the sales manager
• Organizing interviews and training sessions for employees
• Scheduling meetings for the presentation of products and discussing sales plans
• Assisted management in developing sales promotion plans.
• Assigning territories and quotas to company sales staff
• Coordinating training and scheduling for sales staff
• Maintaining supplies of sales presentation materials, including slides and brochures
• Analyzing customer shopping data to optimize sales efforts and better identify potential customers
• Tracking the quotas and goals of each member of the sales team
• Entering order information into the company database
• Answering client questions regarding their account or sales products working with staff members from other departments such as marketing, research/design, and financing to optimize sales