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Jayson Modina, Customer Service Representative

Jayson Modina

Customer Service Representative·Hadi clinic

Kuwait

High school or equivalent, Electrical And Electronic Equipment And Maintenance

Work experience

Total years of experience: 10 years, 1 months

Customer Service Representative

August 2022 - Present

Hadi clinic

Jabriya, Kuwait

August 2022 - Present

Provide a strong proactive customer service approach, perform other duties as and when assigned, answer queries and make appointment for patients, guides patients to the proper clinic in coordination with the attending porter, taking approval for all kinds of insurance, verifies fees collected the various patients and hand over the cash to the Accounts Dept

Company industry:
Medical Hospital
Job role:
Accounting and Auditing

Receptionist

August 2022 - Present

Hadi clinic

Jabriya, Kuwait

August 2022 - Present

DUTIES AND RESPONSIBILITIES: Provide a strong proactive customer service approach, perform other duties as and when assigned, answers queries and make appointment for patients, guides patients to the proper clinic in coordination with the attending porter, taking approvals for all kinds of insurance, verifies fees collected from various patients and hand over the cash to the Accounts Dept.

Company industry:
Other Healthcare Services

Operations Team Leader

May 2016 - June 2018

Matrix Mechatronics Technology Philippines Corp.

Cavite City, Philippines

May 2016 - June 2018

DUTIES AND RESPONSIBILITIES: Warehouse: In charge with the incoming and outgoing stocks/materials. Prepare warehouse receipt and receiving report. Prepare Gate pass. Update the Ledgers of the Accounting. Conduct monthly and yearly Inventory.
Team Leader (Welding Dept.): Prepare daily production report. Prepare the checklist and update or revise if needed. Monitor the production Activity according to the production plan. Ensure availability of materials need in production. Conduct Training for new hired employee. Conduct daily tool box meeting and production matters.

Company industry:
Manufacturing

Forklift

May 2016 - June 2018

Matrix Mechatronics technology

Cavite City, Philippines

May 2016 - June 2018

Loading and Unloading of Stocks/Materials. Transfer of stocks/Materials. Conduct minimal inspection before using the equipment.

Company industry:
Manufacturing

Quality Control (Welding Works)

September 2013 - June 2015

JongHap Mechanical and Electrical Company Ltd. Baraka Nuclear Power Plan

Abu Dhabi, United Arab Emirates

September 2013 - June 2015

DUTIES AND RESPONSIBILITIES: Prepare daily report. Deal with the Manager and Foreman. Conduct initial inspection prior to fit-up and prior to final welding. Inspect the final welding prior final inspection. Performed joint inspection with the contractors and client. Passed the trade test for welders 3G and 4G welding smaw process.

Company industry:
Electric Power Production & Transmission

Document Controller

September 2010 - November 2012

Al-Rashid Trading and Contracting Company Ltd. King Abdulaziz Jizan Housing Project K.S.A

Jizan, Saudi Arabia

September 2010 - November 2012

DUTIES AND RESPONSIBILITIES: Prepare request for inspection for electrical, structural, infrastructure and architectural works. Update the field density test log, concrete compressive strength test and non conformance report. Deal with the Consultants and Clients regarding documentation. Filling of outgoing and incoming correspondence.

Company industry:
Construction & Building

Education

National high school west

March 2024

March 2024

High school or equivalent, Electrical And Electronic Equipment And Maintenance

Philippines

Skills

INFRASTRUCTURE
Beginner
INFRASTRUCTURE
Beginner
STOCKS (INVENTORY)
Intermediate
STOCKS (INVENTORY)
Intermediate
CUSTOMER SERVICE
Expert
CUSTOMER SERVICE
Expert
WELDING
Expert
WELDING
Expert
ECONOMICS
Intermediate
ECONOMICS
Intermediate
Warehousing
Intermediate
Warehousing
Intermediate
Forklift Operator
Intermediate
Forklift Operator
Intermediate