Jazir Rehman

As a system administrator working and supporting NBK and its networks
 Managing and administration of Mcafee End point security DLP
 Support and manage CUCM(cisco unified call manager)
 Support users and IT related issues
 Managing VPN Cisco Any connect administration
 Expertise in windows imaging and deploying using SCCM
 Administrating O365 console and related support for users
 Support and administrate Ivanti Heat experience
 Support and administrate laptops and desktopsfor users
 Administrate and manage IT infra related issues for the NBK multiple offices
 Manage tickets and incident resolving as per time frame for NBK
 perform IT asset management and cooperate network licenses

As an IT engineer working and supporting KOC and its networks
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Managing and administration of service desk tools like BMC remedy
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Support users and IT related issues
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Expertise in windows imaging and deploying using SCCM
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Administrating O365 console and related support for users
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Support and administrate laptops and desktopsfor users
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Administrate and manage IT infra related issues for the KOC multiple offices
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Support and manage active Fortigate firewalls and EMC, Synology storages
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Administrate network printers and CCTV and related IT devices and troubleshoot it
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Expertise in managing and administrating Office 365 pro plus
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Manage tickets and incident resolving as per time frame for KOC
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perform IT asset management and cooperate network licenses
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Review all project documentations which include delivery notes, maintenance and
operation manual requirements, testing and commissioning procedures and inspections
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Act and work accordingly with IT guideline policies for KOC

Plan and design network setup to meet the user need
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Administration of WIFI Access points and Wireless systems.
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managing it support tickets using ticketing tool ITSM (IBM)
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Support, administrate and manage AVAYA IP phones
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Manage and admin System configuration manager SCCM.
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Manage admin and configure IT network systems, applications & software
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Manage and configuration of MS Dynamics Axapta 2009
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Administrate and manage Enterprise Content Management (Laser Fiche)
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Support, manage and administrate AutoCAD designing software
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Proficiency in Adobe software’s
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Administrate and manage MS Office 365 related all applications.
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Configuration and well expertise in Vijeo Citect Scada systems
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Manage and admin DHCP servers and client configurations.
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Support and administrate user’s laptops and workstation and troubleshoot it.
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Perform IT asset management and support users for all network and IT related issues.
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carried out generic end user support and maintenance activities (Optimizing system
performance).
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Review all project documentations, which include delivery notes, maintenance and