jazz galang, Sales Staff

jazz galang

Sales Staff

SM

Location
United Arab Emirates - Dubai
Education
High school or equivalent, Hotel and Restaurant Management
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Sales Staff at SM
  • Philippines
  • November 2013 to November 2013

Successfully promote positive customer care, helping as much as
possible.
Processing cash and credit card transactions accurately & efficiently
Following policies & procedures relating to cash & stock handling.
Checking the inventory listing with actual stock on the shop shelves and
Reporting and discrepancies to managers
.
Keeping merchandise orderly and neat in appearance.
Handling customer’s complaints in a professional and diplomatic way.
Completing sales sheets at the end of the day.
Attending training sessions.
Promoting the shop and its products at every opportunity.
Daily tracking and reporting to the shop manager.
Developed and maintained positive customer relationships.

Customer Sales Assistant at SM Megamall
  • Philippines
  • August 2009 to June 2010

depth knowledge of building exceptional customer experiences through engagement,
attitude and service
Demonstrated ability to keep track of repeated customers, their likes and dislikes and their
contact information
Proven ability to anticipate customer responses
Set up store displays
Operated cash register as and when necessary
Managed shelf stocking and pricing activities
Handled inventory and stocks
Reviewed merchandise movement

Sales Associate at Sonny Electronic Center
  • Philippines
  • July 2008 to June 2009

Maintained work area and followed sales floor standards to enhance sales.
Adhered to company policies as outlined in Employee Policy Guide and Code of Business
Conduct.
Communicated all customer requests to management.
Promoted merchandise displayed appropriately on show room floor.
Campaigned directly with customers and coordinated with employees across all
departments.

Customer Sales Assistant at Abenson Appliances Walter Mar
  • Philippines
  • February 2011 to May 2008

Greeted customers and identify their requirements.
Followed customers on purchases and recommended new upcoming events and products
Serving customers at the sales counter.
Offering face to face advice to customers on the stores products.
Occasionally being responsible for the stores security including being its key holder.
Using the stock management system to log, check, locate and move stock in and out of store
Responsible for the daily management of the till in the absence of the senior members.
Ensuring that all areas are clean and adhere to the company’s clear floor policy and Health
and Safety requirements.
Handling customer complaints in a calm manner.
Managing cash and payment systems in accordance with company procedures and policies.
Developed and maintained positive customer relationships.
BENCH- Body Shop

Education

High school or equivalent, Hotel and Restaurant Management
  • at Montessori Professional CollegeCamp Vicente Lim National High School
  • January 2008

(

Diploma, Hotel And Restaurant Management
  • at Montessori Professional College (Hotel and Restaurant Management)
  • January 2007

Highest Educational Attainment College:

Specialties & Skills

Customer Service
CASHIER
COMMUNICATION SKILLS
CUSTOMER SERVICE
INVENTORY MANAGEMENT
POLICY ANALYSIS
PRICING

Languages

English
Expert

Training and Certifications

Hotel And restaurant management (Training)
Training Institute:
Montessori Professional College (Hotel and Restaurant Management)
Date Attended:
June 2008