Jan Bert Lapurga

• Managed and responded to client emails professionally and in a timely manner.
• Processed customer orders, invoices, credit notes, and delivery notes accurately.
• Maintained and updated customer accounts and records.
• Coordinated delivery schedules directly with logistics teams.
• Prepared end-of-day reports, including order and account summaries.
• Collaborated with clients and sales teams to resolve issues.
• Provided continuous customer support to ensure high satisfaction levels.

• Prepared daily sales reports and monitored office expenses.
• Tracked incoming customer packages and monitored outstanding front-desk
balances.
• Assisted with marketing strategies and client outreach to increase engagement.
• Organized and coordinated logistics for company and club events.
• Verified and maintained office invoice records and administrative files.

• Prepared daily transaction and financial reports.
• Delivered high-quality customer service in a fast-paced environment.
• Processed customer transactions daily with high accuracy and efficiency.
• Utilized specialized transfer systems, including WPS, Transfast, and Tellex.