Asst. Manager – IT Network Infrastructure
Agility - Kuwait
Total des années d'expérience :19 years, 10 Mois
- Building complex IT infrastructure solutions based on customer’s requirements / problems, the solutions are built to deliver the benefits for business.
- Adapting the latest technologies evolution, integration of communication products and services into the customer network.
- Identifying and evaluating new technology and products to meet the company’s growth needs and maintain its competitiveness along with customer’s contractual requirements.
- Prepare Project charters and execute projects within scheduled timeline and costs for network / system implementations.
- IT Risk Management and Security deployment as per company’s defined guidelines.
- Communication Cost reduction using effective technologies.
- Developing the business continuity strategy, security strategy and disaster recovery plans for IT network & systems.
- Vendor management and undertaking contract negotiations, ensuring cost efficiency and SLA management.
- Developing team skills through training and routine follow-ups on daily tasks.
- Understanding of the network traffic and estimate the growth, studying the effects of the new equipment on the network performance, technical recommendations is provided to make accurate upgrading of the network.
- Participate in PMO team meeting as project executioner for all new IT projects and contracts.
- End to end project management to install & commission / upgrade the IT and communications infrastructure.
- Architect & Developed blue prints for global IT operations including global data center, platform, solutions and processes.
- Achieved ISO 27001 Certification for IT operations, Data Center, Security, Risk Management, Business Continuity and Change management.
- Core Enterprise knowledge and management systems which includes network administration, performance monitoring, problem management, network change management, service-desk methodologies.
- Administrating & supporting team members in daily IT operations which includes monitoring core sites, customer service request and incident escalations.
- Procurement design and planning (PRF, BOM, RFQ) - Discussion and planning with management all the process of procurement for network equipment’s in Data Center and Site network devices as per customer needs.
- Design and implemented UTM appliances network topology to secure all the customer intra and internet traffic in more than 15 sites using IPS, AntiBot, Antivirus and Application filtering feature for securing the end-user internet access and Core application data access,
- Lead role in achieving compliance, certification and accreditation. Followed the project life cycle methodology defined under the process framework; ensured that customer deadlines were met within project budgets.
- Build contingency plans for business continuity, Application disaster recovery and incident management.
- Performing resource and workload analysis to effectively prioritize and assign project and support requests.
- Developed plans for business continuity, Application disaster recovery and incident management.
- Designing and Implementing Systems and Network with the enterprise requirements.
- Configuring and administering the network equipment and software.
- Monitoring technical services & coordination with NOC team to ensure continuous availability of the network.
- Built global inter office connectivity using MPLS services and Cisco technologies.
- Network Analysis of all the assets and services to understand any obstacles and address them to enhance the performance of network at the same time bring the pro-active actions for network operations.
- Network Security enhancements by reviewing the device security logs and threats reports.
- Review of all the network hardware performance report and submit the recommendation.
- Established IT Infrastructure Data center using Cisco, Checkpoint, F5, A10, Nexus, and Juniper, Log Rhythm, Lenovo and Microsoft technologies for global operations.
- Established MPLS connectivity with more than 15 sites through Zajil MPLS Cloud using Static and dynamic routing features. PBR, BGP, EIGRP, OSPF, STATIC REDISTRIBUTION.
- Configured and Implemented Layer 7 protection appliances A10 ADC, F5 BIGIP with advance methodologies of Load balancing feature, Multiple levels of Web Application protection on more than 50 Core applications & websites with performance enhancement, protection from DDoS/web threats. i.e. DoS, Geo Location
- Planned, Designed and implemented Kuwait Government Online (KGO) Phase 2 Core network in CAIT/KIN Data center, Kuwait.
- Implemented Remote Access VPN for Application owners to access data center services and established Site to Site VPN Tunnel with multiple countries i.e. Malaysia, Saudi Arabia, India for data integration with Data center applications.
- Documentation developed and implemented in Kuwait Customs operation. This documents such as architecture blue prints, implementation documents, change, and configuration documents are maintained with versioning.
- Implemented Data Center & Business continuity site network infrastructure using latest technologies i.e. Cisco, Palo Alto, Microsoft, Checkpoint, Juniper, F5 BIG IP, SolarWinds Products, IBM Blade & Flex in core infrastructure.
- Corporate network with High Availability using redundant links in WAN circuit.
- Corporate Internet configuration with 2 different ISP’s using dynamic routing i.e BGP, OSPF.
- Installed, configured, administered and maintained diverse components of IT infrastructure for the clients.
- Researched, negotiated, and instituted standard network configuration for remote sites, achieving cost savings while establishing a corporate-wide server standard.
- Performed routine security checks on network infrastructure to verify CIS compliance with corporate procedure is maintained and eliminating external security threats.
- Conducted training sessions for server administrators to collaborate on future plans and coordinate IT development projects.
- Developed and implemented desktop computing and networking standards to simplify network environment and troubleshooting.
- Connected remote sites to corporate network system to allow direct transfer of production and sales data.
- Provided on-site support for the network and applications and enhanced customer satisfaction through on time service.
- Installed operating systems, business software and custom developed applications.
- Prepared documentation for the installed networks and managed the inventory of spares/ equipment.
- Designed and setup the DDKS (US DLA) project network initially and have subsequently reengineered it for Microsoft and Cisco Standards.
- Design and Deployed storage infrastructure using NetApp Filers with High Availability and Disaster recovery features.
- Proactively provide post-implementation system/network support, performance tuning, troubleshooting and process improvements for installed systems and ensure minimal downtime for complaints/system repairs.
- Conducted technology performance reviews to ensure consistent performance of the network and systems.
- Communicate and Coordinate system integration solutions with the development team.
- Implemented Cisco Unified Call Manager v8.5 and Unity Express in Data Center to support 1000 DID Lines using Cisco IP Phone models 7911, 7912, 7936, 7940, 7960, 7970, 7921.
- Incorporate Remote Access VPN for device owners to control data center facilities and set up a VPN tunnel portal with several nations for technology convergence of data center applications.
- Implemented SolarWinds NPM 12.x and NTA 4.x for monitoring Data Centre and Remote Site critical services / devices.
- Drove infrastructure consolidation using deployment of Microsoft HYPER-V virtualization technology. Implemented with Windows 2003 R2, 2008 R2 operating systems, configured Active Directory, and defined Group Policies.
- Implemented Altiris solution to preserve client machine data & Symantec Enterprise Vault for Mail retention as per Dept. of Defense (US) Data preservation regulations.
- Administrating & supporting daily IT operation, which includes backup, monitoring and escalation.
- Implemented risk assessment automated tools for scheduled scanning of security vulnerabilities and patching in computing environment.
- Coordinating with Service providers to ensure the preventive maintenance and support call services are meeting the SLA and customer needs.
- IT Risk Management and Security deployment as per Dept. of Defense (US) guidelines.
- Designed & Implemented Security policies for Project Network and Systems with the BS7799 Standards.
- Developed and implemented desktop computing and networking standards to simplify network environment and troubleshooting.
- Configured and maintained handhelds, barcode machines and others tools related to Application system.
- Trouble Shooting SAN- NetApp for maintaining snapshots, Configured Oracle scripts for online snapshots and space maintenance on the volumes. Configured SAN Boot and SQL Clusters.
- Engaging technicians for timely end-user support of network and office applications.
- Providing Secure Internet connectivity, LAN and remote connections for clients.
- Technical assistance to multiple department staffs, assisting with network access, printing, and application software operation. Assisted IT Coordinator with administration of a network of more than 145 workstations.
- The VLAN network comprises of offices & warehouses in seven countries and has a round-the-clock help-desk.
Project :- Capital budgeting in GE Energy Technology center
English, Economics,Pol Science
RDBMS, Netware Advance administration, C++