Executive Assistant
Oxford Business Group
مجموع سنوات الخبرة :6 years, 6 أشهر
• maintain databases
• file and retrieve documents and reference materials
• conduct research, collect and analyse data to prepare reports and documents
• manage and maintain executives' schedules, appointments and travel arrangements
• arrange and co-ordinate meetings and events
• monitor, screen, respond to and distribute incoming communications
• screening, manage incoming calls, and dealing with enquiries where appropriate
• receive and interact with incoming visitors
• liaise with internal staff at all levels
• interact with external clients
• co-ordinate project-based work
• responsibility for accounts and budgets
• Act as first point of contact especially related to personal stuff
• Managing and liaise in regards to personal needs
• Facilitates reservations by phone or web
• Preparing materials for the meetings
• Typing Documents
• Plans and attends regular meetings with accounts
• Liaises with internal departments to ensure advertising rate requests are followed up and required loadings are completed in timeframes prescribed by client
• Develops new relationships with new clients
• Assists Sales Director in dealing with our regular and potential clients
• Responds to queries from on specific sales initiatives and programs relevant to their market and client.
• Answers queries and refer to persons or concerned staff in the department as appropriate.
• Maintains company documents and clients records, keeps files up-to-date
• Facilitates communication (email/fax) to concerned individuals in a timely manner.
• Arranges hotel accommodations and air tickets for visitors and managers as required.
• Provides information about the company to customers, clients and prospective clients.
• Handles ocular visits and restaurant reservations
• Handling Logistics and Distributions and Deliveries
• Sending and Follow up Invoicing
• Handles clients queries/concerns about the hotel, facilities and related properties worldwide
• Assists guest reservations online / phone and web inquiries
• Gives guest overview and specs of property - rooms, restaurant, recreation facilities, etc
• Provides reports, performing office-related work to support sales functions
• Markets and helps in promotions / room and food up-selling
• Maintains efficiency in guest registration, check-in and check-out
• Blocking of rooms especially for the guest special requests
• Efficiency in guest registration, check-in and check-out
• Very good in using Micros point of sales system
• Marketing promotions / room and food up-selling