General Manager
Umi Sushi restaurants LLC, Dubai
مجموع سنوات الخبرة :27 years, 11 أشهر
Accomplishments
•Handling two different concepts.
•Establishes restaurant business plan by surveying restaurant demand.
•Meets restaurants financial objectives by developing financing.
•Establishing banking relationships.
•Decision maker for opening and finding new location.
•Preparing financial, marketing and sales projections, analyses, and estimates.
•Opening new markets and selling franchises.
•Oversee expansion, new outlets opening design and layouts.
Accountabilities
•Closing deals with suppliers, advertising companies and contractors.
•Finalize lease agreement and negotiate the terms.
•Managing profitability.
•Conduct weekly meetings with owners and office managers.
•Rebranding Umi Sushi concept.
•Established the delivery call center.
•Accomplishes company goals by accepting ownership for accomplishing new and different request.
Accomplishments
•Handling five different concepts.
•Menu development for all concepts.
•Developed and implemented a delivery system with a call center for Umi Sushi.
•Established a training center.
•Involved in finding new locations.
•Set up a standard operational manual for Umi Sushi
•Involved in opening new market (Qatar, Kuwait)
Accountabilities
•Recruiting, hiring and training for almost all management and employee.
•Established and implemented departmental policies, goals, objectives and procedures.
•Developing a business and marketing plan for the whole group.
•Profit and lost control/Audit
•Handling the marketing activities and dealing with advertising companies.
•Working closely with the owners.
•Handling purchasing department and dealing with suppliers.
•Ensure compliance to service/ food quality standards and other organizational policies/ procedures.
•Manage operations with budgetary constraints.
•Dealing with high level management in a professional way.
•Conducting weekly and monthly meeting for all areas and restaurants managers.
•Set up new rules and guidelines for the head office.
MIDDLE EAST GROUP, Dubai
Café Supreme, X-Presse café, Karakand
Accomplishments
•Played key role in development & addition of two new concepts to the group - Xpresse Cafe and Karakand Sea food Restaurant.
•As Operations Manager, set-up, planned and designed Xpress Café and Karakand Sea Food Restaurant locally including all its operations, processes and business module.
•Managed operations for Café Supreme, provided and handled its franchisee network in other countries.
Accountabilities
•Develop/ implement business & marketing plans for individual outlets.
•Coordinate with marketing teams and advertising companies in accomplishment of business targets.
•Focus on operational improvements and setting up new outlets with varied concepts.
•Ensure compliance to service/ food quality standards and other organizational policies/ procedures.
•Set up & manage outlets across Emirates in UAE, GCC and Egypt.
•Participate in recruitment, hiring & training of employees based on business requirements.
•Optimize resource utilization to maximize productivity.
•Conduct audits to ensure compliance to various parameters.
•Involved in launch & development of new menus, designing operational manuals for various departments.
•Liaise with the Purchasing Department & Suppliers with regards to procurement.
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