جان بتو

General Manager·Umi Sushi restaurants LLC, Dubai

لبنان

الثانوية العامة أو ما يعادلها, Law

الخبرة العملية

مجموع سنوات الخبرة: 27 سنوات, 11 أشهر

General Manager

مايو 2016 - ديسمبر 2019

Umi Sushi restaurants LLC, Dubai

دبي، الإمارات العربية المتحدة

مايو 2016 - ديسمبر 2019

Accomplishments
•Handling two different concepts.
•Establishes restaurant business plan by surveying restaurant demand.
•Meets restaurants financial objectives by developing financing.
•Establishing banking relationships.
•Decision maker for opening and finding new location.
•Preparing financial, marketing and sales projections, analyses, and estimates.
•Opening new markets and selling franchises.
•Oversee expansion, new outlets opening design and layouts.

Accountabilities
•Closing deals with suppliers, advertising companies and contractors.
•Finalize lease agreement and negotiate the terms.
•Managing profitability.
•Conduct weekly meetings with owners and office managers.
•Rebranding Umi Sushi concept.
•Established the delivery call center.
•Accomplishes company goals by accepting ownership for accomplishing new and different request.

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Group Operations Manager

يونيو 2015 - مايو 2016

Umi Sushi, Umi fusion, Coffee shop company

دبي، الإمارات العربية المتحدة

يونيو 2015 - مايو 2016

Accomplishments
•Handling five different concepts.
•Menu development for all concepts.
•Developed and implemented a delivery system with a call center for Umi Sushi.
•Established a training center.
•Involved in finding new locations.
•Set up a standard operational manual for Umi Sushi
•Involved in opening new market (Qatar, Kuwait)

Accountabilities
•Recruiting, hiring and training for almost all management and employee.
•Established and implemented departmental policies, goals, objectives and procedures.
•Developing a business and marketing plan for the whole group.
•Profit and lost control/Audit
•Handling the marketing activities and dealing with advertising companies.
•Working closely with the owners.
•Handling purchasing department and dealing with suppliers.
•Ensure compliance to service/ food quality standards and other organizational policies/ procedures.
•Manage operations with budgetary constraints.
•Dealing with high level management in a professional way.
•Conducting weekly and monthly meeting for all areas and restaurants managers.
•Set up new rules and guidelines for the head office.

MIDDLE EAST GROUP, Dubai
Café Supreme, X-Presse café, Karakand

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Operations Manager

أبريل 2005 - مايو 2015

Accomplishments
•Played key role in development & addition of two new concepts to the group - Xpresse Cafe and Karakand Sea food Restaurant.
•As Operations Manager, set-up, planned and designed Xpress Café and Karakand Sea Food Restaurant locally including all its operations, processes and business module.
•Managed operations for Café Supreme, provided and handled its franchisee network in other countries.

Accountabilities
•Develop/ implement business & marketing plans for individual outlets.
•Coordinate with marketing teams and advertising companies in accomplishment of business targets.
•Focus on operational improvements and setting up new outlets with varied concepts.
•Ensure compliance to service/ food quality standards and other organizational policies/ procedures.
•Set up & manage outlets across Emirates in UAE, GCC and Egypt.
•Participate in recruitment, hiring & training of employees based on business requirements.
•Optimize resource utilization to maximize productivity.
•Conduct audits to ensure compliance to various parameters.
•Involved in launch & development of new menus, designing operational manuals for various departments.
•Liaise with the Purchasing Department & Suppliers with regards to procurement.

الدور الوظيفي:: الإدارة

Area Manager

سبتمبر 2001 - فبراير 2005

Pizza hut

بيروت، لبنان

سبتمبر 2001 - فبراير 2005

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Training & Quality Manager

يوليو 2000 - أغسطس 2001

Pizza hut

بيروت، لبنان

يوليو 2000 - أغسطس 2001

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Restaurant Manager

فبراير 1996 - يونيو 2000

Pizza hut

بيروت، لبنان

فبراير 1996 - يونيو 2000

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Assistant Restaurant Manager

أبريل 1994 - يناير 1996

Pizza hut

بيروت، لبنان

أبريل 1994 - يناير 1996

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

Restaurant Manager

يناير 1992 - مارس 1994

Terranga Restaurant

بيروت، لبنان

يناير 1992 - مارس 1994

مجال الشركة:: المطاعم وخدمات الطعام
الدور الوظيفي:: الإدارة

التعليم

Lebanese University

يناير 1990

الثانوية العامة أو ما يعادلها، Law

لبنان

Skills

Working Under Pressure

Expert

Working Under Pressure

Expert

Team oriented

Expert

Team oriented

Expert

Profit Maximization

Expert

Profit Maximization

Expert

Proven influencer and negotiator

Expert

Proven influencer and negotiator

Expert

Launching Of New Products

Expert

Launching Of New Products

Expert

ADVERTISING

Expert

ADVERTISING

Expert

DESIGN

Expert

DESIGN

Expert

FOCUS

Expert

FOCUS

Expert

HIRING

Expert

HIRING

Expert

MARKET PLANNING

Expert

MARKET PLANNING

Expert

MARKETING

Expert

MARKETING

Expert

NETWORKING

Expert

NETWORKING

Expert

ORGANIZATIONAL SKILLS

Expert

ORGANIZATIONAL SKILLS

Expert

POLICY ANALYSIS

Expert

POLICY ANALYSIS

Expert

PROCESS ENGINEERING

Expert

PROCESS ENGINEERING

Expert

Working Under Pressure

Expert

Working Under Pressure

Expert

Team oriented

Expert

Team oriented

Expert

Profit Maximization

Expert

Profit Maximization

Expert

Proven influencer and negotiator

Expert

Proven influencer and negotiator

Expert

Launching Of New Products

Expert

Launching Of New Products

Expert

اللغات

العربية

المستوى: متمرّس

الانجليزية

المستوى: متمرّس

الفرنسية

المستوى: متمرّس

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جان بتو

مشاركة سيرتي الذاتية

الخبرة العملية

General Manager

Group Operations Manager

Operations Manager

Area Manager

Training & Quality Manager

Restaurant Manager

Assistant Restaurant Manager

Restaurant Manager

التعليم

Lebanese University

Skills

اللغات