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Jean Cepillo, Receptionist/ Office Coordinator

Jean Cepillo

Receptionist/ Office Coordinator·DIMARA INTERNATIONAL

United Arab Emirates

Bachelor's degree, Hotel and Restaurant Management

Work experience

Total years of experience: 4 years, 4 months

Receptionist/ Office Coordinator

February 2012 - April 2014

DIMARA INTERNATIONAL

United Arab Emirates

February 2012 - April 2014

DIMARA INTERNATIONAL
Oud Metha Road Dubai
19 Feb 2012 - 11 April 2014
Receptionist/ Office Coordinator
➢ Answer telephone and give information to callers, take message, or transfer calls to appropriate individuals.
➢ Greet visitors and callers, handle their inquiries, and direct them to the appropriate persons according to their needs.
➢ Does clerical works, sending and receiving fax.
➢ Responsible in checking of incoming and outgoing documents.
➢ Distributes all incoming mails/correspondence
➢ Keep a close watch on the staff movements coming in and out of the office
Purchasing/Accounts Assistant
➢ Assisting and processing purchase orders.
➢ Booking and following up for shipments.
➢ Keeping records on all incoming and outgoing shipments.
➢ Processing local and international purchase orders.
➢ Assisting and follow up with collection.
➢ Reconciling supplier statements on a daily and weekly basis.
➢ All aspects of sales ledger, raising invoices, re-issuing invoices and raising credit notes.
➢ Investigating and resolving queries relating to invoices.
➢ Preparing payments including wire transfers.

Company industry:
Hospitality & Accomodation
Job role:
Administration

Hotel Room Attendant

May 2011 - January 2012

HOLIDAY INN HOTEL

Philippines

May 2011 - January 2012

HOLIDAY INN HOTEL
Ortigas, Manila Philippines
May 15, 2011 - Jan 30, 2012
Hotel Room Attendant
➢ Vacuuming and sweeping carpets and mopping floors as needed.
➢ Dusting, brushing, polishing and vacuuming furniture.
➢ Changing linen and making beds.
➢ Cleaning showers, tubs, sinks and bathroom items.
➢ Removing used guest amenities and trash.
➢ Replenishing guest amenities and supplies.
➢ Checking for damaged linens.
➢ Reporting lost and found articles and maintenance problems to a supervisor.
➢ Maintaining storage rooms and stocking carts.
➢ Emptying linen from housekeeping cart into laundry cart.
➢ Recording room status on work assignment sheets.
➢ Providing information to guests about hotel services, facilities and other amenities.
➢ Preparing rooms for guest arrival and responding to special guest requests, such as delivering newspapers or cleaning a spill.
➢ Listening and responding to guest requests or complaints.

Company industry:
Hospitality & Accomodation
Job role:
Customer Service and Call Center

Carhop cum Food Server

April 2009 - August 2009

SONIC AMERICA'S DRIVE-IN

United States

April 2009 - August 2009

SONIC AMERICA'S DRIVE-IN
Louisiana, United States of America
April 26, 2009 - Aug 1, 2009
Carhop cum Food Server
➢ Ensures that temperature, packaging, appearance, presentation, and service of all menu items meet operational standards.
➢ Carries and balances a tray weighing up to 25 pounds.
➢ Greets all guests in a polite and friendly manner with a smile.
➢ Delivers and serves quality food and beverages to guests at each delivery point (cars parked in stalls and patio) in a timely manner.
➢ Displays the importance of placing guests' needs first on a consistent basis.
➢ Responds to guests requests in a respectful manner. Promptly reports complaints to a member of the drive-in management team.
➢ Makes accurate change quickly and efficiently.
➢ Clears trays and trash from guests' cars, patio, Drive-Thru parking lot and property.

Job role:
Other

Office Clerk / Student Assistant

June 2007 - April 2008

LYCEUM OF THE PHILIPPINES

Philippines

June 2007 - April 2008

LYCEUM OF THE PHILIPPINES
Intamuros, Manila Philippines
June 13, 2007 - April 15, 2008
Office Clerk / Student Assistant
➢ Encoding and filing student's records.
➢ Does clerical works, sending and receiving fax.
➢ Responsible in checking of incoming and outgoing documents.
➢ Distributes all incoming mails/correspondence to the faculty staff.
➢ Receives & answers telephone calls.

Company industry:
Primary, Prep, & Secondary School
Job role:
Other

Education

Lyceum of the Philippines University

April 2009

April 2009

Bachelor's degree, Hotel and Restaurant Management

Philippines

Skills

BASIS
Expert
BASIS
Expert
BUYING/PROCUREMENT
Expert
BUYING/PROCUREMENT
Expert
CLERICAL
Expert
CLERICAL
Expert
COLLECTION
Expert
COLLECTION
Expert
CORRESPONDENCE
Expert
CORRESPONDENCE
Expert
CREDIT
Expert
CREDIT
Expert
GREET
Expert
GREET
Expert
INVOICES
Expert
INVOICES
Expert
OF SALES
Expert
OF SALES
Expert
TELEPHONE
Expert
TELEPHONE
Expert