جان طراد

•Responsible for Human Resources: benefits, hiring, terminating and orientations
•Analyzed monthly P&L with detailed critique
•Forecasted daily, weekly and monthly to accomplish budgeted revenues
•Directed and coordinated the food & beverage operations for 800 sq. ft. banquet space and four outlets: Dining room, bar lounge, roof deck dinning and coffee shop
•Manage venue services and facilities, including cleaning, restaurant and room service, entertainment and security
•Handle customer service and complaints
•Conduct business planning, budgeting and analysis
•Supervise staff and manage rosters
•Oversee promotions and negotiate sponsorship agreements
•Utilize online booking system
•Coordinate and organize events
•Ensured positive client communication and exceptional customer service

Managed daily operations of business with monthly sales through improved management techniques, attention to detail, inventory control, and developing vendor relationships.
HR responsibilities including recruitment, training and development of staff.
Maintenance of the nightclub in all aspects
Balance costs with expenses.
To develop and implement a comprehensive Marketing and promotions plan for the shop.
To operate the shop within the budget.
Interactive communication and negotiation with the suppliers for optimum quality and price for the sake of the business.
Manage and keep control of daily intakes.
Select and appoint all staff in line with the budget.

2010 - January 2013 Restaurant Manager in Le Relais de l'Entrecote Dubai - UAE


Responsibilities:
• Opening the restaurant with the French team.
• Training the staff.
• Preparation of the kitchen and the dining room for the service, being sure from the taste of the sauce and the food before serving them.
• Interactive communication and negotiation with the suppliers for optimum quality and price for the sake of the business
• Preparing staff schedules
• Doing the necessary follow for all the import shipments from France from origin to its final destination
• Covering the bar, systems of the point of sales "OMEGA", and all the other stuff that the restaurant needs for its daily operation
• Validating in the system all the received goods and making sure of its good quality
• In charge of doing the restaurant weekly inventory and preparing the necessary reports for the management
• Coordinating with the accounting team about all the details in the restaurant

2009 - 2010: Floor Manager in Taiga night club Batroun - Lebanon

Responsibilities: • Flexible and extend job duties to carry out any other reasonable duties and responsibilities as assigned by the Restaurant Manager if required, meeting business demands and guest services needs.
• Responsible for assigning seating.
• Managed the schedule for waiters.
• Check with customers to ensure that they are enjoying their drinks and take action to correct any problems.
• Explain how various menu items are prepared, describing ingredients and methods.
• Prepare checks that itemize and total costs and sales taxes.
• Responsible for product preparation and presentation.
• Gain training under supervision of supervisor.
• Did various other duties.