Jeanette De Sena, Operation Support Analyst

Jeanette De Sena

Operation Support Analyst

Citibank

Lieu
Émirats Arabes Unis - Dubaï
Éducation
Baccalauréat, Administration And Business Administration
Expérience
10 years, 0 Mois

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Expériences professionnelles

Total des années d'expérience :10 years, 0 Mois

Operation Support Analyst à Citibank
  • Philippines
  • janvier 2018 à mars 2024

I handled customers credit card, unsecured loan and deposit account.


I also raised dispute for any unauthorized transaction, processed annual fee reversal and also check their balances.

Customer Service Representative à Convergys - Philippines
  • Philippines - Quezon City
  • avril 2014 à janvier 2018

I worked with one of America's biggest Telecommunications company.

I reset password for customers email password, assist them with their account.

Éducation

Baccalauréat, Administration And Business Administration
  • à Far Eastern University
  • avril 2014

Specialties & Skills

Customer Service
Customer Care
Problem Solving
Banking
Administration
Management
Outlook
Office Work
Receptions

Langues

Anglais
Moyen