IT/Process Executive
Tyco
Total years of experience :2 years, 4 Months
Managing and administering desktops and laptops, SQL server, File Servers, Domain server, CCTV system, firewall, and access points etc.
Implementation of VTAS & Smart Eye application for provide security to Business & Personal properties
Microsoft server 2012 R2 with Active directory, DNS, DHCP
Managing Antivirus for servers and clients
Managing AD, DNS, DHCP, folder permissions
Managing Group policy
Managing emails (IMAP/POP3 and Exchange 2013)
Coordinating with various suppliers and vendors for procuring systems.
Giving phone support and remote desk support to end users
Performance database and system backup / disaster recovery plan (daily, weekly, monthly)
Managing IP Phone systems and export call logs and expense report as required by accounting
Identifying and reporting on the budgetary implications of IT Projects, upgrades and requirements.
Maintaining IT hardware software logs
Prepare and submitting monthly KPI reports directed to IT Manager
Managing SLA
Managing client machines (Win 7/8/8.1)
Managing meeting rooms and AV systems
Managing print server and printers
Troubleshooting software & hardware resources.
Managing company day-to-day IT works
Installation of windows 98/XP/Vista/7/8
Installing, configuring, assembling and repairing computers and other network infrastructure such as printers, scanner, switch etc.
Group policy management
Managing client machines(win XP/7/8/8.1)
Implemented Full office IT infrastructure.
Installation, configuration, troubleshooting and maintenance of LAN
Installation, configuration and managing local and network printers
Managing emails (IMAP/POP3)
Performance database and system backup / disaster recoverypplan (daily, weekly, monthly)
Maintaining IT hardware and software logs
Assist staffs when they have trouble or questions using computer software’s such Microsoft Office, Government applications, Adobe software’s and all software’s that are being used in the government department.
Managing day to day activities and maintaining daily records of operations.
MCA (Master of Computer Application).
BCA (Bachelor of Computer Applciation)
Plus Two Biology Science
SSLC Board of Kerala. Public Exam for higher studies.