jeevaraj Govindan

Establishes and maintains Key Performance Indicators (KPI) that provide feedback on service operation process deliverables. Develops long term relationship with all levels of personnel from senior management, engineers, contractors and field personnel to grow the business and strengthen our regional presence significantly.
Represents leading in a professional manner at all times, both internally and externally. To follow the published processes and comply with all company policies and procedures. Be an ambassador for the businesses in particular ensure that Health & Safety comes first at all times.

HSSE and Quality:
Promotes an environment where reporting of safety and quality incidents are proactively reported as input for continuous improvement.
Ensures that service center processes are in accordance with ISO9001 including timely and thorough closure of “Corrective Action Requests”
Utilizes the Actuant LEAD tool box to drive continuous improvement.
Utilizes visual management including cadence boards and A3 KPI displays to continuously communicate progress and application of “Plan, Do, Check, Act” methodology.
Operations Management:
Builds and develops an operational infrastructure (facilities, personnel, services) to support the current and anticipated commercial needs of the region.
Obtains and analyses market demand information to assist with the development and implementation of clear business operational strategies.
Leads the Service Operations team, field service and service shop, to deliver results in accordance with the annual operating plan and forecasts, incl. FSE and asset availability.
Ensures that Operational Team members have a clear understanding of the customer requirements including safety protocols, scope of work, documentation requirements and work rules.
Actively plans OPS resources (manpower and assets), aligned with the monthly and quarterly sales forecast.
Plans FSE skills, competence development/training, in line with market requirements.
Proactively communicates and justifies manpower and asset requirements to ensure utilization and customer service targets are met. Participate in the optimization of manpower and asset utilization on EMEAI level.
Prepares and submits asset request forms
Customer Service:
Supports sales to deliver professional technical quotations to our customers
Develops good working relationships with key customers through customer visits and presentations
Understands customer contracts to ensure that services and documents are delivered in an accurate and timely manner so that invoices are delivered immediately and accurately to support prompt customer payment.
Proactively communicates and works closely with the Operations Leader to resolve issues and improve business performance levels
People Management
Manages direct reports including annual PMP appraisals, setting of objectives, resolving performance issues, motivating and developing the Operations team
Provide periodical communication to the team
Ensures that direct reports receive required and available training
To ensure all HSEQ rules and regulations are communicated and enforced throughout the Organization. Proactively participate to safety awareness and improvement.
To represent Leading in a professional manner at all times, both internally and externally. Follow the published processes and comply with all company policies and procedures. Be an ambassador for the businesses in particular ensure that Health & Safety comes first at all times.
Direct Reports:
Operations coordinators / managers (depending on the size of the base), operations engineers, asset coordinator, manpower coordinator, admin teams.

Installation of equipments, piping fabrication @ erection, electrical, Testing and commissioning of 3*30MVA power generation GTG units at FAW power project at IRAQ client SCOP south oil companies Iraq.

2*660 MW thermal power plant super critical boilers power plant project NTPC client at Sholapur project maharastra @ meja projects in Uttara pradesh.

Projects piping with pipe rack Steel structures, in kharafinational Abu Dhabi.
Project Execution of Heavy steel structural 45000MT & piping fabrication, Erection works, Range about 150000ID Supply follow up activities in oil & gas projects. Main contractor JV with JGC&Technimont Client Gas co Habshan-5 gas project.

Execution of 2*600 MW CCPP power plant Boilers,
power house Structure, ESP Structures, Mill Bunker, auxiliary Column structures, Fabrication and erection, LP piping, fabrication and heavy equipment erection around 25000MT with BHEL main contractor client North Chennai thermal power station -2. Chennai-Tamilnadu. Boiler and ESP equipment’s, piping fabrication, erection of 2*600MW thermal power plant and combined cycle power plant in IOCL panipat. New Delhi.

Fabrication and erection of heavy steel strucures

Projects Erection of Steel structures in Gala Dari engg llc, Dubai.
Execution of steel structural Projects, Range about 18000mt super structures activities in Technip-Italy projects. Main contractor Technip Client Takreer project oil & gas.
Khalleej times building steel structures and MEP works done project execution.

Execution of Turnkey process plant Dairy, brewery, distellery, pharma, oil refineries, Biotechnology, food products, projects start up from civil to still completion of the project plant handed over and pre-commissioning and commissioning team with all activities.