Facilities Manager
Oryx International School
Total years of experience :20 years, 7 Months
1. Health and Safety
• Ensure that all policies and procedures related to health and safety (H&S) are relevant, complied with and regularly reviewed.
• Ensure that the School buildings meet H&S standards and that facilities comply with government legislation.
• Provide advice and guidance to managers and staff on H&S matters and all relevant H&S documentation to prepare and meet actions from board meetings and directions from the school board.
• Carry out detailed monthly inspections of the buildings and grounds and report findings & recommendations to the Head of Operations.
• Investigate accidents and incidents/near misses and prepare reports as required.
• Liaise with the Qatar Civil Defence department to ensure compliance with all fire detection and alarm systems, acting as fire warden and playing an active role in evacuations.
2. Capital Works and Specific Projects
• Act as project leader/co-ordinator for all capital building and grounds works. Act as the School representative at any premises contractor meetings and report back as necessary. Ensure work completed by premises contractors is completed satisfactorily and follow up on any issues.
• Prepare or work with external bid-writers on premises bids, and oversee effective tendering processes to deliver significant premises improvements for all capital and oryx supply contracts.
• Undertake specific related-projects to ensure forward planning, consideration of improved service delivery, efficiency measures, budgetary savings etc
3. Premises and Security
• Ensure, in conjunction with the FM contractor, that effective systems are in place to ensure site security and safety ensuring adequate investigation of any breaches to recommend improvements. These systems should fully meet the expectations of the school owner Qatar Airways.
• Act as the principal point of contact for contractual issues with regard to premises- related contracts
• Manage the annual operating budgets for all ‘B‘ budget codes such as furniture, utilities, security, grounds maintenance etc.
• Be the after-hours contact person for the security staff to liaise with.
• Ensure that the School has all relevant premises-related insurance cover and up to date legal documentation or certifications.
• Arrange and attend regular meetings with the Head of Operations and FM Contractor to discuss performance and any matters of concern.
• Regularly review the maintenance plan for the building and grounds and ensure our own premises staff work well on a daily basis with the FM contractor staff.
4. Extended Services - Lettings & Services outside the school day
• Ensure that all school events are planned and executed correctly and that appropriate support is provided.
• To be the point of contact for all enquiries for the use of the school premises by any organisation, club or individual outside of the Qatar Airways Group.
• Work with the FM Contractor on issues related to lettings and activities outwith the normal school operating hours.
• Be the after-hours contact person for out of school hours use.
5. Procurement and contract management
• Calculate and compare costs for required goods or services to ensure best value for money for the School particularly with regard to the rechargeable elements of the FM and Catering contracts.
• Maintain a preferred list of premises service providers in active use.
• Comply with the finance and business manual on tendering, quotes and ensuring that orders are processed using the official ordering system.
6. Transportation
• Work with the appointed transport provider to develop a timely and efficient bus service for students to and from the school ensuring all safety standards are being maintained and improved where possible.
• Oversee day to day transport issues ensuring the safety and security of the children.
People Management
o Ensure a high standard of employee´s personal hygiene and appearance and general cleanliness to comply with statutory and company regulationsActively support an environment that supports teamwork, co-operation and performance excellence within team
o Assist in mentoring and enabling training & development of team members
Client/Stakeholder Management
o Deliver excellent customer service to meet on-site client’s expectations
o Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Maintenance and operation
o Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning works including contractor management in an Office Buildings.
o Responsible for the management of services and processes that support the core business of the organization.
o Effectively manage all annual maintenance contracts such as security services, pest control, fire fighting, and mechanical equipment such as chillers, generators.
o Responsible for implementing the maintenance procedures to be followed in accordance with the operating and maintenance manuals, the planned maintenance system and any other recommendations that become necessary over time.
o Ensures implementation of all planned preventive maintenance activities and 52 weeks calendar.
o Ensure that Permit to Work procedure is followed by the staff and subcontractors.
o Ensure continous utility supply including water and electricity within the building premises.
o Responsible in planning, review, inspection, and implementation of office projects.
o Responds to emergencies or urgent issue as they arise.
o Responsible for the improvements of office facilities.
Procurement & Vendor Management
o Manage multiple vendors including hard and soft skills to deliver services on time and within budget
Contracts Management
o Prepare tender documentation, evaluation of tenders; prepare contracts
o Monitor expiry of contracts and initiate re-procurement if needed
Finance Management
o Ensure that the site’s financial operations are meeting targets and control requirements
o Assist with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts.
Health & Safety Management
o Implement and manage safety procedures to ensure the provision of a safe working environment
o Ensure compliance with statutory regulations on fire, health and safety standards.
o Ensure that Permit to Work system is implemented in the site.
People Management
o Ensure a high standard of employee´s personal hygiene and appearance and general cleanliness to comply with statutory and company
o Actively support an environment that supports teamwork, co-operation and performance excellence within team
o Assist in mentoring and enabling training & development of team members
Client/Stakeholder Management
o Deliver excellent customer service to meet on-site client’s expectations
o Build and develop effective relationships with key stakeholders &/or client and be comfortable working across all levels
Procurement & Vendor Management
o Manage multiple vendors including hard and soft skills to deliver services on time and within budget
o Manage vendor procurement process
Contracts Management
o Prepare tender documentation, evaluation of tenders; prepare contracts
o Ensure that all contracts are professionally delivered at the right cost
o Monitor expiry of contracts and initiate re-procurement if needed
Finance Management
o Ensure that the site’s financial operations are meeting targets and control requirements
o Assist with the preparations of strategic plans, budgets, and client reports, including financial reconciliation for service contract accounts
Health & Safety Management
o Implement and manage safety procedures to ensure the provision of a safe working environment
o Ensure compliance with statutory regulations on fire, health and safety standards.
Site Operations Management
o Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, Critical equipment including contractor management in a Business Process Outsourcing Sites.
o Effectively manage all Administrative, Engineering, and other FM functions, ensuring all procedures, processes, and client requirements are undertaken in a timely and efficient manner
o Ensure Planned Preventative Maintenance is undertaken in accordance with the schedule
o Responsible for overseeing the management and maintenance of the company assets and properties.
o Ensures implementation of all preventive maintenance and energy conservation programs.
o Effectively manage all Annual Maintenance Contracts (AMC) contracts such as security services, housekeeping, pest control, transportation, engineering management services, reception services.
o Use facilities management software.
o Review the maintenance/service practices of mechanical, electrical and fire fighting contractors to deliver quality work practices in line with the manufacturer recommendations
o Ensure that Permit to Work procedure is being followed by the staff and subcontractors.
o Ensure all safety procedures, including crisis management/business continuity and emergency procedures are maintained at all times
Risk Management
o Assist in the implementation and management of a property risk management program
o Support the implementation and monitoring of disaster recovering and business continuity plans
o Ensure that escalation procedures and incident reporting procedures are followed.
o Ensure that Permit to Work system is implemented in the site.
Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, including contractor management in an Office Building.
Responsible for overseeing the management and maintenance of the company assets and properties
Effectively manage all annual maintenance contracts such as security services, housekeeping, pest control, firefighting, and engineering equipment such as chillers, generators.
Setting up the preventive maintenance plan and schedules for all properties
Ensures implementation of all preventive maintenance and energy conservation programs.
Responsible for the maintenance and improvements of all the facilities of the Company.
Coordinates with the tenant regarding the concern pertaining to electrical, mechanical, plumbing, and airconditioning system.
Ensures all annual building permits and licenses from local government offices are secured including the fire safety inspection and the elevator permit to operate are processed for payment before the deadline to avoid penalties.
Prepare tender documentation, evaluation of tenders; prepare contracts
Ensure that all contracts are professionally delivered at the right cost
Monitor expiry of contracts and initiate re-procurement if needed
Manage multiple vendors including hard and soft skills to deliver services on time and within budget and manage vendor procurement process.
Monitor activities related to contracted services pertaining to the security personnel for security measures and Janitors/Utility for the cleanliness and the orderliness of the building facility.
Ensure premises remains fully operational in all respects mechanical, electrical, infrastructure, housekeeping, and general maintenance and upkeep.
Ensure continuous utility supply including water and electricity within the building premises. Prepares electric billing and water billing of building tenants. In times of water and electric interruption, the Building Administrator should ensure other alternative supplies of utility services.
Responsible in planning, review, inspection, and implementation of building projects.
Evaluates design, cost estimates and contractors’/suppliers’ work record and thorough review on all suppliers’/contractors proposals.
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure that Permit to Work system is implemented in the site.
Ensure that escalation procedures and incident reporting procedures are followed.
Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, including contractor management in Residential Building.
Ensures implementation of all preventive maintenance and energy conservation programs.
Ensures upkeep of all building equipment and facility.
Submits the customized key process on engineering services and service contract management like service contract management negotiation, engineering services on common area, machineries and equipment operation.
Implementation and review of procedure manual.
Attends to tenants’ emergency call and reported malfunctions of utility system (electrical, mechanical, plumbing and elevator systems)
Manage all Mechanical, Electrical, Plumbing, and Fire Fighting works including contractor management
Responsible for the operation and maintenance of all major equipment.
Checks all mechanical and electrical maintenance activities and review of maintenance report and checklist submitted by electricians/technicians and engineers for evaluation.
Monitors the performance of all maintenance service contractors.
Signs work orders of contractor when completed.
Reviews consumption attachments for tenants’ power billing and water billing to ensure proper and timely billing.
Responsible in planning, review, inspection, and implementation of building project including fit out works.
Evaluates design, cost estimates and contractors’/suppliers’ work record and thorough review on all suppliers’/contractors proposals.
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure that Permit to Work system is implemented in the site.
Ensure that escalation procedures and incident reporting procedures are followed.
Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, including contractor management in a Residential Building
Assists building manager in ENERCON planning and implementation.
Responds to tenants’ emergency call and reported malfunctions of utility system (electrical, mechanical, plumbing and elevator systems)
Responsible for the operation and maintenance of all major equipment.
Inspects equipment operations for mechanical, electrical, airconditioning, plumbing, firefighting.
Check all mechanical and electrical maintenance activities and review of maintenance report and checklist submitted by electricians/technicians for evaluation.
Monitor the performance of all maintenance service contractors.
Sign work orders of contractor when completed.
Assist the building manager in preparing consumption attachments for tenants’ power billing and water billing to ensure proper and timely billing.
Assist building manager in planning, review, and implementation of building project.
Evaluate design, cost estimates and contractors’/suppliers’ work record and thorough review on all suppliers’/contractors proposals.
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure that Permit to Work system is implemented in the site.
Ensure that escalation procedures and incident reporting procedures are followed.
Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, including contractor management in an Office Building
Responsible for the operation and maintenance of all major equipment.
Inspects equipment operations (mechanical, electrical, HVAC)
Manage all Mechanical, Electrical, Plumbing, HVAC and Fire Fighting works including contractor management
Check all mechanical and electrical maintenance activities and review of maintenance report and checklist submitted by electricians/technicians for evaluation.
Monitor the performance of all maintenance service contractors.
Sign work orders of contractor when completed.
Assist building manager in ENERCON planning and implementation.
Update general files of all operating equipment.
Respond to tenants’ emergency call and reported malfunctions of utility system (electrical, mechanical, plumbing, elevator systems, HVAC systems.)
Assist the building manager in preparing consumption attachments for tenants’ power billing and A/C billing to ensure proper and timely billing.
Assist building manager in planning, review, and implementation of building project.
Evaluate design, cost estimates and contractors’/suppliers’ work record and thorough review on all suppliers’/contractors proposals.
Prepare preventive maintenance schedule for operating machines and equipment.
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure that Permit to Work system is implemented in the site.
Ensure that escalation procedures and incident reporting procedures are followed.
Manage all Mechanical, Electrical, Plumbing, Airconditioning, in a Manufacturing Plant.
Supervise machine operations
Support production processes especially on the operation of equipment and machinery
Conduct various inspections of area and equipment
Generate work requests to address process and equipment issues.
Monitor and adjust process equipment per defined operating parameters.
Perform preventative maintenance and/or repairs of production and processing equipment as well as utility related equipment, following all safety procedures.
Manage all Mechanical, Electrical, Plumbing, Fire Fighting, Airconditioning, including contractor management in a Manufacturing Plant
Supervise, plan and implement all maintenance activity in order to optimize production within safety, environmental and company requirements.
Responsible for maximizing availability of all plant and equipment and thus ensure security of production understanding that the direction of all routine maintenance activities shall be in line with company operating policies and procedures and shall ensure compliance with safety, environmental and certifying authority requirements.
Responsible for organizing and planning the routine maintenance regime of all onboard equipment within safety and budgetary constraints.
Supervise the operation and maintenance of machines and equipments.
Check all mechanical and electrical maintenance activities and review of maintenance report and checklist submitted by electricians/technicians for evaluation
Check the efficiency of the machines by collecting information from the machine operators as well as check them personally
Identify the problem areas and look for appropriate solutions to fix those problems and prevent the machines from deterioration
Assist maintenance work carried out by the maintenance technicians and provide them necessary and efficient solutions
Update general files of all operating equipment.
Monitor the performance of all maintenance service contractors.
Prepare inventory and monthly report.
Receive and check different tools, spare parts needed for the maintenance and troubleshooting delivered by suppliers
Implement and manage safety procedures to ensure the provision of a safe working environment
Ensure that Permit to Work system is implemented in the site.
Ensure that escalation procedures and incident reporting procedures are followed.