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Jehad Khayat, Business Audit Senior Manager

Jehad Khayat

Business Audit Senior Manager·Alawwal Bank

Saudi Arabia

Diploma, Total Quality Management Diploma

Work experience

Total years of experience: 27 years, 7 months

Business Audit Senior Manager

January 2017 - Present

Alawwal Bank

Saudi Arabia

January 2017 - Present

Perform Business and Operations audits
° Alawwal Insurance Company
° Asset Finance ( Islamic corporate solutions)
° Legal Department
° Corporate Security Department
° SAMA large exposure and third party relations.
Audit lead for the following:
° Credit Card Operations
° Loans Operations
° Cash Center
° Branch Network Group ( covering following aspects branches planning, opening, operating and monitoring)
Managing SAMA quarterly reports ( closure validating, follow up with observation owners)

Company industry:
Banking
Job role:
Banking

Senior Audit Manager Quality Assurance and Reporting

June 2015 - Present

AL- Rajhi Bank

Riyadh, Saudi Arabia

June 2015 - Present

• Prepare Audit Annual Plan.
• Perform risk assessment across the bank and its all function.
• Assure annual plan completion on time
• Review and update Audit Manual and Methodology accordingly
• Prepared Audit programs for international audit assignments.
• Progress analysis across all IAG function
• Audit documentation review to assure its in compliance with IA and manual guidelines and standards.
• Enhance current processes by mapping all functions and processes.
• Reduce time waste within assignment to achieve annual plan completion.
• Represented audit in retail development meetings

Company industry:
Banking
Job role:
Other

Compliance and Audit Review Manager

February 2014 - May 2015

Banque Saudi Fransi

Riyadh, Saudi Arabia

February 2014 - May 2015

Retail Banking Group
Operation Support and Control Division

- Handle Retail Banking Group Audit and Compliance (Internally and Externally) findings
- Work closely with concern entities (Branch level or HO level)
- Push and follow up Retail Banking Department to regularize findings
- Check submitted evidences to ensure its validity
- Establish corrective and preventive processes
- Handling Operation Risk investigations
- Evaluate Processes
- Enhance Systematic Processes
- Update Management related where does the Business Line stand in term of Audit, compliance and risk.
- Maintain records for all audit and compliance reports
- Handling and Managing Control committees across retail Banking
-Handling day to day activities of Self Assessment Team across Retail Banking kingdom wide.
-Evaluate and rating Branches to adherence of internal and external polices and procedures
- Prepare Enhancements Analysis

Company industry:
Banking
Job role:
Other

Quality Assurance Manager

August 2012 - January 2014

Banque Saudi Fransi

Riyadh, Saudi Arabia

August 2012 - January 2014

Banque Saudi Fransi, Riyadh
GTS - Global Transaction Services
Quality Assurance & Control Manager

• Develop and maintain policies and procedures, for and on behalf of business unites.
• Establish quality standards across all functions.
• Support quality control management
• Coordinate all internal/external audit & compliance related activities/communication.
• Maintain close/up to date record of Audit & Compliance records.
• Implementation of recommendations.
• Periodical internal monitoring and review of adherence to policies and procedures.
• Develop and enforce SLA’s.
• Introduce quality control across all functions, and liaison closely with Bank’s quality department

Company industry:
Banking
Job role:
Quality Control

ROCD Senior Manager – Procedure & Quality Assurance

January 2012 - July 2012

Banque Saudi Fransi

Saudi Arabia

January 2012 - July 2012

ROCD - Retail Operation and Control Department
ROCD Senior Manager - Procedure & Quality Assurance

• Handling all procedure for Business Line (RBG) (En. & Ar.)
• In-charge of SAMA Audit report and all related the Business Line
• Insuring the compliance with SAMA rules and regulations related to A/C opening and other operational transactions.
• Mapping & analyzing processes
• System Deployment & Development
• Branch’s communication.
• Automate manual processes.
• Coordinating with Retail Regional area with Management decisions.

Company industry:
Banking
Job role:
Support Services

ROCD Senior Manager – BCU Head (Branch Control Unit)

January 2011 - December 2011

Banque Saudi Fransi

Riyadh, Saudi Arabia

January 2011 - December 2011

ROCD - Retail Operation and Control Department
ROCD Senior Manager - BCU Head (Branch Control Unit)

• Managing the BCU daily activates.
• Enhancing the process flow and systems related to the BCU’s processes.
• Updating related procedures
• Insuring the compliance with SAMA rules and regulations related to A/C opening and other operational transactions.
• Participate in SAKAN product Developing committee.
• Participate in Re-engineering Team of Bank Core system.
• Participate in developing & enhancing Credit Card processes and systems.
• Mapping & analyzing processes
• Handled SAMA issues, circulars& proposals communications
• System Deployment & soft launching
• Branch’s communication.
• Handled the issuance of Procedures (En. & Ar.)
• Translate exist Procedures.
• Automate manual processes.
• Coordinating with Retail Regional area with Management decisions.

Company industry:
Banking
Job role:
Support Services

Retail Operation Support Offiecr

October 2007 - December 2010

Banque Saudi Fransi

Riyadh, Saudi Arabia

October 2007 - December 2010

• Insuring the compliance with SAMA rules and regulations related to A/C opening and other operational transactions.
• Participate in SAKAN product Developing committee.
• Participate in Re-engineering Team of Bank Core system.
• Participate in developing & enhancing Credit Card processes and systems.
• Mapping & analyzing processes
• Handled SAMA issues, circulars& proposals communications
• System Deployment & soft launching
• Branch’s communication.
• Handled the issuance of Procedures (En. & Ar.)
• Translate exist Procedures.
• Automate manual processes.
• Coordinating with Retail Regional area with Management decisions.

Company industry:
Banking
Job role:
Support Services

Credit Cards & Loans Operation, New Account Manager

April 2006 - August 2007

sabb

Riyadh, Saudi Arabia

April 2006 - August 2007

• Handled & controlling day to day activities.
• Analyzed processes
• Insured quality performance
• Increased Productivity
• Insured quality of processing.
• Handled day to day activities.
• Analyzed processes and show stopper.
• Processed Mapped all Operation departments

Company industry:
Banking
Job role:
Management

Corporate Customer Service Assistant Manager

April 2005 - April 2006

RiyadhBank

Riyadh, Saudi Arabia

April 2005 - April 2006

• Helping in establish the Department.
• Handled day to day corporate transactions
• Solved corporate customer’s financial issues.
• Coordinate with concerns areas related to Credit Line and other facilities.
• Automate manual processes

Company industry:
Banking
Job role:
Management

Relationship Officer

October 1998 - April 2005

SAMBA Financial Group

Riyadh, Saudi Arabia

October 1998 - April 2005

• Handled day to day Corporate, Commercial & Government Co. transactions.
• Solved corporate customer’s financial issues.
• Coordinate renewal of corporate customers’ facilities/CAs (Credit Agreement).
• Coordinate issuing LG ( letter of guarantee) & LC (letter of credit)
• Booking of new loans & time deposits.
• Renewal of loans & time deposits.
• Insuring the compliance with SAMA rules and regulations related to Opening corporate A/Cs
• Corporate Credit Line coordination.
• Foreign currency deals with treasury for loans, time deposits & TTs.
• Custody of corporate Return Cheques.
• Handled quality check & control for corporate files.

Company industry:
Banking
Job role:
Customer Service and Call Center

Education

Canada Global Centre

September 2014

September 2014

Diploma, Total Quality Management Diploma

Canada

Orlando University

August 2014

August 2014

Bachelor's degree, Bachelor of Business Administration in Management

Saudi Arabia

Associate Degree in Management Information Systems

May 2004

May 2004

Diploma, Management Information System

Saudi Arabia

Skills

Procedure Development
Expert
Procedure Development
Expert
Business Requirements
Expert
Business Requirements
Expert
Quality Oriented
Expert
Quality Oriented
Expert
Banking Operations
Expert
Banking Operations
Expert
Compliance
Expert
Compliance
Expert
Process Mapping
Intermediate
Process Mapping
Intermediate
System soft launch
Intermediate
System soft launch
Intermediate
Problem Solving using quality tools
Intermediate
Problem Solving using quality tools
Intermediate
translating Procedures
Intermediate
translating Procedures
Intermediate
Preparing Statistics Reports
Expert
Preparing Statistics Reports
Expert
Banking products
Expert
Banking products
Expert
Microsoft Office
Intermediate
Microsoft Office
Intermediate
writing Procedures
Intermediate
writing Procedures
Intermediate
Preparing new system Business Requirements
Expert
Preparing new system Business Requirements
Expert
Preparing User Guide/Manual
Intermediate
Preparing User Guide/Manual
Intermediate
User feedback analyzing
Intermediate
User feedback analyzing
Intermediate
communication
Expert
communication
Expert
Procedure Development
Expert
Procedure Development
Expert
Business Requirements
Expert
Business Requirements
Expert
Quality Oriented
Expert
Quality Oriented
Expert
Banking Operations
Expert
Banking Operations
Expert
Compliance
Expert
Compliance
Expert

Languages

English
Expert

Training and Certifications

Certifications
Certified Fraud Examiner
Dec 2019

Training
Internal Auditor
CSE
Sep 2014
Risk Based Auditing-IOB
IOB
Dec 2014
Continuance Enhanceme
CSE
Sep 2014
ISO Standards and Requirements
SCE
Sep 2014
Retail Banking Operation
SAMBA
Jan 1998
Control Awareness
SAMBA
Apr 1998
Supervisor skills,
Banque Saudi Fransi
Aug 2009
Commitment to Excellence Service
SAMBA
May 1998
Bank Book-Keeping
SAMBA
Mar 1998
Corporate Customer Service.
SAMBA
Feb 1998
Quality Tool Process Improvement
Banque Saudi Fransi
Mar 2010
Project Management Prof
Banque Saudi Fransi
Nov 2012
Fraud Awareness.
SAMBA
Apr 1998
Treasury Operation
SAMBA
Jan 1998
Service Excellence
SAMBA
Mar 1998
Trade department
SAMBA
Feb 1998
Corporate Credit Department
SAMBA
Jan 1998
Investment Department.
SAMBA
Feb 1998
AML
Banque Saudi Fransi
Jan 2009
Interdiction of Commercial Banking credit
SAMBA
Mar 1998