Project Manager
Lamion Castle
Total years of experience :18 years, 4 Months
Planned, managed and executed medium and low current electrical works project for one of the leading luxury car agencies (Maserati/Ferrari) in Riyadh after analyzing customer requirements and strategic goals, then proposed innovative and cost effective solution that help the customer to increase the market share and customer experience, the total approximate cost was 1 million SAR.
Managed and supervised 20 staff of civil and electrical engineers and technicians.
Planned, managed and executed several medium and large scale projects with approximate cost of 10 million of SAR including (Fire Alarm, CCTV & Intrusion Alarm) for government sector such as supreme sovereign Authorities and many business verticals such as banking and healthcare.
Participated in establishing policies and procedures for vendor management, inventory management, change management & technology evaluation.
Managed and supervised 25 staff or engineers and technicians.
Planned and executed skill development program to fill skills gaps.
Planned and executed several technical training according to the findings of the skill audit program that has been executed with coordination with the HR department.
Planned, managed and executed several high quality and large scale telecom and telephony solution projects with approximate cost of 1 million JD for different business sectors such as government supreme sovereign authorities, Health care, Insurance and small and medium enterprises.
Adapted service management and service delivery methodologies to increase customer satisfaction.
Managed contracts and SLA's for more than 70 of customers.
Managed, installed, tested and commissioned many large scale overseas projects in Jordan, Libya, Lebanon, Iraq, Kuwait, KSA, Kenya, Palestine and Egypt remotely and locally.
Evaluated, implemented and adapted service management solution with coordination with software solution provider to manage customers’ service tickets and automated job schedules in-line with SLA's requirements to serve local and overseas value added re-sellers as the company acting as the regional value added distributor to handle the load of the emerging markets.
Managed, supervised and formulated member groups according to business needs.
Established and implemented procedures for inventory management and vendor management.
Conducted much training for staff, business partners and customers as approved trainer registered with Siemens Academic Professional Training Center.
Conducted technical skills audit program in-line with the senior management strategic vision to increase the service quality and reduce the operation cost.
Managed, designed and implemented many types of projects such as low current systems, Telephony systems (PBX), public address systems, CCTV, data networks, fire alarms and Access control serving many sectors such government, insurance, hotels, factories, universities and institutes.
Managed and supervised 5 staff of telecom engineers and technicians.
Conducted many training for staff, business partners and customers.
Participated in establishing Siemens telecom solutions department as a new business line with hiring, training and presenting the new products to customers and business partners.
Managed, installed, tested and commissioned many Siemens telecom solution projects serving many business sectors such as government, insurance, hotels, factories, universities and institutes with approximate cost of 1 Million Euro.
Conducted much training for staff, business partners and customers.
Managed contracts and SLA's for more than 70 of customers.
Installed, tested and commissioned many projects such as PABX, FAX machines and printers utilizing Panasonic Telecom Equipment.