جهاد الغفيلي

Contract with @atmaal company

Contract with @atmaal company

-Change Coordinator for the application support department.

-Raising change request or fix for the Application support department and following up until It’s
deployed.

-Handling SAMA cases in the application support department and following up until the issue is resolved.

-Handling business cases in the application support department and following up until the issue is resolved.

-Making Daily reports regarding the incidents for the application support department.

-To perform any other IT related task assigned by the Line Manager or the director of the department.

-Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements.

-Dealing with more than one team for the application support department to finish the required task.

-Upload the packages for application support dep.

Contract with @Microland Limited

-Troubleshoot the system, diagnosing and solving hardware or software faults.

-Installing and configuring computer hardware, software, systems, printers, and scanners.

-Responding in a timely manner to service issues and requests.

-To perform any other IT-related task assigned by the Line Manager.

-Contribute to preparing timely and accurate reports that concern the line of work to meet the requirements.

-Repairing and replacing equipment as necessary.