Jelena Domljanovic, Travel manager

Jelena Domljanovic

Travel manager

Arcobaleno Tours

Lieu
Croatie (Hrvatska)
Éducation
Diplôme, MS
Expérience
13 years, 3 Mois

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Expériences professionnelles

Total des années d'expérience :13 years, 3 Mois

Travel manager à Arcobaleno Tours
  • Croatie (Hrvatska)
  • mai 2012 à mars 2013

To be responsible for developing strategies to hit or exceed sales targets.

 promoting and marketing the business, sometimes to new or niche markets
 managing budgets and maintaining statistical/financial records;
 selling agency private accomodation and diving boat promotion;
 sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
 overseeing the smooth, efficient running of the business.

private table service à private person;scheik Mohammad Al-Soleyman
  • France
  • mars 2010 à octobre 2012

 table service

 organization of the table

 coordination of the stuff

Receptionist à Hotel”Radisson Blu”(Split)
  • Croatie (Hrvatska)
  • avril 2012 à septembre 2012

To interact extensively with guests, providing unobtrusive discreet service in order to totally satisfy demanding requirements of hotel guests and owners. To be “on hand” 10 hours a day, 6 days a
week providing a 5 star service.


 Provide office support services in order to ensure efficiency and effectiveness within the
Hamlet Office

 Perform clerical duties in order to maintain Hamlet administration.Answer all incoming calls and handle caller’s inquiries whenever possible

 Re-direct calls as appropriate and take adequate messages when required

 Greet, assist and/or direct students, visitors and the general public

 Support the Executive Director and other staff

 Meeting people from all over the world and often deal with many aspects of social, personal and confidential life. .
.

Stewardess à private person ; sheik Mohammad Al-Soleyman
  • Grèce
  • octobre 2011 à avril 2012

To interact extensively with guests, providing discreet service in order to totally satisfy demanding requirements of royal Arabian family Al Soleyman. To be “on hand” 24 hours a day, 7 days a week providing a 7 star service.

 Orchestrating all guest activities (from spa treatments to deep sea diving)
 Organisation of all dining arrangements (off and onboard)
 Selection and provisioning of all wines, spirits and champagnes
 Meal service and bartending
 Floral selection and arrangement onboard
 Interior cleaning and maintenance
 Interior inventory
 Assisting with lines and fenders during docking
Boat stowage for sea

Travel manager à GH Impressa turistica
  • Croatie (Hrvatska)
  • août 2008 à octobre 2009

To be responsible for developing strategies to hit or exceed sales targets.

 promoting and marketing the business, sometimes to new or niche markets
 managing budgets and maintaining statistical/financial records;
 selling travel products and tour packages;
 maintain contacts with owners of the boats, taking care of their provision;
 sourcing products and destinations to meet consumer demands for bespoke travel and sustainable tourism;
 taking part in familiarisation visits to new destinations in order to gain information on issues and amenities of interest to consumers;
 liaising with travel partners, including airlines and hotels, boat owners to manage bookings and schedules, often one year in advance;
 overseeing the smooth, efficient running of the business.

Commercial Manager à “DUMI d.o.o. service for the liferafs and fire equipments (Split)
  • Croatie (Hrvatska)
  • mars 2002 à mars 2008

To be responsible for the commercial finance management of the businesses unit and
corporate functions. To develop and implement Corporate and Directorate business development strategies and plans.To ensure service strategies meet and exceed the demands of commissioners.




 Organisation of liferaft Courses in different countries, with different manufacturer such as Viking, Plastimo, Arrimar etc.
 Market target realisation in due to have contact with different charter agencies and big boat companies
 Fire extinguisher wide net; to make it wider
 Control of existing customers

Programmer à “Telesoft s.p.a.”co.(Rome)
  • Italie
  • mai 1999 à avril 2002

To assist the Managing Director in the operation, administration and development of process of the Siebel platform.


 Investigation and study of process on the Siebel platform
 Commercialization of the Internet

Éducation

Diplôme, MS
  • à Chamber of Las Palmas , “Course for succesful build of internet site, Dreamweaver
  • septembre 2003

We did new Internet sites using Dreamweaver programme.

Diplôme, MS
  • à Chamber of Rome, GLInformatika co. , Course in computer codes: ASP, HTML, SQL
  • août 2001

Mostly we were study SQL database language.

Diplôme, MS
  • à Chamber of Rome , “Course in computer programming and analization, computer code C++
  • mars 1999

We used to do simple programs in C++ computer language.

Diplôme, MS
  • à Chamber of Rome, Comercial grafic in print application using a PC
  • décembre 1997

It was the course for serigraphic printing. My works was set on Exibition at Rome, Italy and i won the second prize.We did all kind of printing using the oldies way of print "Serigrafia".

Baccalauréat, BA
  • à Italy, University “La Sapienza”, English and Russian language and literature
  • septembre 1994

I did two years of possible four and i didn´t finish my study as i had to finance myself. Although, i speak fluently Italian, English and Spanish, also studiing German at the moment.

Etudes secondaires ou équivalent, BA
  • à Grammar school “Natko Nodilo”
  • juin 1993

My final disseration was about Italian renaissance paintings .

Specialties & Skills