Jelena Radulovic

• Managed business development and sales activities across the GCC region, building
relationships with perfume brands, manufacturers, and distributors.
• Conducted regular client visits and international business travel to strengthen
partnerships, identify opportunities, and support business growth.
• Managed the full sales cycle, from prospecting and client meetings to quotation,
negotiation, and project follow-up.
• Developed and maintained strong relationships with key decision-makers, including
procurement, supply chain, and senior management teams.
• Coordinated with factories and operations teams to ensure successful project
execution and customer satisfaction.
• Generated new business opportunities through networking, market research, referrals,
and direct client engagement.
• Prepared and presented customized commercial proposals, product presentations,
and packaging solutions tailored to client requirements.

• Managed client relationships and maintained accurate customer records using CRM systems.
• Followed up with leads and investors, supporting the sales process from initial inquiry through
to deal closure.
• Trained and supervised promotional staff, ensuring consistent brand representation and high
levels of customer engagement.
• Managed exhibition stand operations, marketing materials, brochures, and project maquettes,
ensuring a professional presentation at all times.
• Supported client meetings, qualified prospective investors, and facilitated on-site booking
token registrations.
• Generated and nurtured new business opportunities through direct engagement with
international clients and investors.
• Maintained exceptional customer service standards while contributing to lead generation, sales
performance, and customer satisfaction.

• Coordinated the planning and execution of music video productions, ensuring smooth
communication between artists, production teams, and external stakeholders.
• Assisted with talent coordination, scheduling and on site production support.
• Coordinated styling, wardrobe, and creative requirements for artists and media projects.
• Attended meetings with government institutions, partners, and external stakeholders, preparing
notes and following up on action items.

• Best seller of the month 3 times in a row
• Assisted customers in selecting products and provided a high standard of customer
service.
• Achieved individual and store sales targets through effective product recommendations
and upselling techniques.
• Maintained product knowledge on footwear, apparel, and accessories.
• Consistently Exceeded Sales Targets and Performance KPIs