Ann Santos

• Handle processing of application to various countries and programs.
• Ensure to learn and understand the requirements, documents needed for multiple countries and programs
• Giving clients explanation of immigration process, procedures and documentation assistance
• Responsible in providing the client with guidance on how best to obtain required documentation and how to complete the process smoothly.
• Verifies client’s data for accuracy and completeness of documents
• Handling client’s queries through email and calls and walk-in
• Ensure continuous follow-up and address all the clients concerns
• Update client’s progress for their application
• Completion and collection of application forms and preparation of documents for submission with appropriate immigration authorities
• Overseeing, updating, and follow-up on all the existing client’s datasheets for different locations.
• Monitor changes in various immigration regulations
• Ensure that the client’s applications are timely processed
• Dispatching client’s documents for further processing of their application
• Organize documents; prepare and code data for entry into online/computer system
• Keeping the privacy and confidentiality of clients’ data/information
• High processing speed and ability to meet deadlines and work under pressure. Meeting of process targets

• Coordinates with the suppliers
• Managed employee information
• Organized event for the company
• Full assistance with HR manager
• Monitored attendance of all employees
• Send and response with all received emails
• Handled drivers schedule for day to day basis
• Time to time update and follow up of CEO’s calendar
• Set up and coordinating meetings and conference
• Processed renewal of vehicle registration and car insurance.
• Manage all flight and hotel booking for the guest and staff
• Responsible on renewal options for Medical Insurance and Office Insurance
• Prepare documents for UAE, KSA, UK, USA and Schengen, visa application.
• Update, process filing of all documents (hard and soft copies)
• Organized business travel, itinerary and accommodation for the CEO and Director
• Coordinates with the contractors for any maintenance /repair work required in the office.
• Handled HR responsibilities like doing screen interview over the phone for prospect candidate, preparing Consulate documents for visa and medical for new employees