Secretary / Receptionist
International Pharmaceutical Company
Total years of experience :4 years, 9 Months
Facilitated the reception and made sure to greet and assist all visitors and guests with hospitality.
Answered all incoming calls and handled caller's inquiries whenever possible in a polite manner.
Implemented the general filing system and file all correspondence.
Handled the Credit Returns, LPO, and INVOICES, and input all data to the FOCUS POS system.
Handled the quotation, submittals and other pertinent documents.
Received, directed and relayed telephone messages and fax messages.
Responding to customers inquiries in a professional way.
Informing the Sales Men & Medical Representatives regarding new orders.
Assisting the Managing Director and other staffs.
Making minutes of the meeting, Damage Report, Missing invoice report weekly.
Compiled guide lists of books, references, and supplementary materials.
Handled administrative requests and queries from senior managers.
Facilitated the organizing and scheduling of appointments of senior managers.
Input all necessary correspondences.
Provide general support to visitors
Answers all inquiries with etiquette.
Welcoming all customers politely and with hospitality.
Performed all kinds of clerical duties
Stock and take inventory of Prescription and over-the-counter medications
Follows safety and security procedures.
Established and Maintained patient profiles.
Responsible for answering customers who have overdue payments.
Establishes policies by entering client information.
Understand the impact of attitude in Handling Calls.
Provide Customer Services to new as well as old customers.
BACHELOR OF SCIENCE IN PHARMACY