Office Administration
Manaar Energy Consulting and Project Management
مجموع سنوات الخبرة :16 years, 9 أشهر
September 22, 2013 - Present
Manaar Energy and Project Management - Office Administration (HR/ &Finance)
Significant Achievements - Office Manager
Maintains office services by organizing office operations and procedures; preparing payroll; controlling correspondence; designing filing systems; reviewing and approving supply requisitions; assigning and monitoring clerical functions.
Provides historical reference by defining procedures for retention, protection, retrieval, transfer, and disposal of records.
Maintains office efficiency by planning and implementing office systems, layouts, and equipment procurement.
Designs and implements office policies by establishing standards and procedures; measuring results against standards; making necessary adjustments.
Completes operational requirements by scheduling and assigning employees; following up on work results.
Keeps management informed by reviewing and analyzing special reports; summarizing information; identifying trends.
Maintains office staff by recruiting, selecting, orienting, and training employees.
Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
Achieves financial objectives by preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
Significant Achievements - HR Assistant:
Work in partnership with the Head of HR and make sure HR policies and company initiatives are met.
Partnered with the staffing function to make sure open positions are quickly filled.
Took part in additional HR programs.
Improved organizational effectiveness for all levels of the organization.
Coached senior management to resolve employee-related issues and formal processes.
Implemented HR programs effectively, aligned programs and outcomes with business and people strategy.
Responded to telephone and email inquiries from all associates on employee relations issues.
Interpreted and explained the company policies procedures, practices and programs.
Forwarded the issues to payroll and benefits to senior management when issue is outside of the scope of simple policy explanation.
Guided managers in handling difficult and complex employee relations issues and in resolving complaints and disputes.
Advised the managers on appropriate discipline actions to ensure consistency.
KEY ATTRIBUTES
Comfortable being the first point of contact for all HR related enquiries.
Able to work in a busy and varied role that requires good attention to detail.
Accurate, timely, confidential and efficient record-keeping.
Organized and facilitate recent Middle East Regional Sales Meeting Q3
Coordinated and organized daily administrative operations
Maintained the office filling system
Handled all official correspondence to DAFZA (Dubai Airport Freezone) such as employee’s residency visa renewal applications, Office Lease, Trade License, etc.
Arrangement of international travel including visa preparation, tickets purchase accommodation etc.
Reception and vetting of call to the staff
Scheduling for meeting ( support to the GM)
Created, developed & implemented PR campaigns, by building long term relationships with the key media influencers, to achieve the best exposure for the brand & service offering.
Managed, reported, tracked and analyzed campaigns proving success in strategies and return on investment.
Conceptualised, designed and implanted programs ranging from brand salience to direct-response programs.
Assisted in producing and creating marketing products for Merchants marketing campaigns (ie catalogues, roll-up banners, poster, brochures etc.)
Dynamic networker and relationship builder with proven ability to connect and establish key influential partnerships.
Defined effective marketing plans year-on-year, returning a 20% reduction in prior year costs through effective negotiation and product assessment
Expert in market /industry research and intelligence gathering
Provided continuous, high quality support to Vice President by maintaining & tracking appointment diary, travel arrangements, managing expenses, drafting of correspondence, filing & general support.
Organized internal events for the regional office & team including training sessions, team events & regional conferences in various offsite locations within the region.
Responsible in Company’s registration/renewal with Freezone Areas, including employee’s visa applications, Office Lease, Trade License, PO Box, Staff and Company Insurance annual renewals.
Managed travel bookings, hotel accommodation & travel related logistics for the team.
Managed, maintained & tracked regional office & Travel/Expenses (T&E) budgets that were modified on a quarterly basis against forecast/plan.
HR responsibilities included vacation & personnel management. Maintained employment contracts & personnel files/records, medical insurance policies & company benefits for the entire team.
Ensured effective & efficient operation of the office.
Undertaking marketing research, sector analysis & internal report writing for onward discussion/ strategy adoption by wider Sales & Marketing Team.
Executed new project requests and monitored the deadlines.
PowerPoint preparation & customer presentations.
Corresponded in Sales and Marketing meetings
Customer follow up & support/liaison.
Supplier management.
Training, supervision, assessment of new trainee team members appointed to Abu Dhabi team.
Financial auditing for internal review.
Undertaking testing & compliance/review programs offer new software version releases; formal assessment & liaison with Manila IT Centre.
- Imparted marketing and communications support.
Human resources administration & co-ordination, including interviewing candidates against customer specification, research & background attestation.
Evaluation, assessment, selection & preparation of short-listed candidates for Client interview, including exam adjudication.
Financial accounts administration & marketing support functions.
Customer care & problem solving.
Managing the office in the absence of the branch manager, including cashier duties & inventory management.
Working off own initiative to resolve problems/issues
Updated/simplified the files of the IBM employees such as:
enrolment & resignation of the employees’ MEDICard.
calling cards request form.
attendance report & FLEXBEN.
Helped out the supervisors/interviewers in choosing the right trainee among a pool of applicants:
called on applicants & scheduled interviews respectively.
oriented newly hired trainees, prepared ‘blue kit’ & familiarised them with the various departments within the company.
Responsible for Stock requisitioning.
Evaluated ‘On the Job Training’ (OJT) entitlement for trainees, preparing monthly reports of trainee allowance entitlement.
Monitored/ assessed meeting and board room utilisation for business
Prepared OJT’s certificates and acceptance letters of new trainees, including the processing of trainees ID access forms.
Bachelor of Science - Business Management - Asia Pacific College Makati City - Philippines - 2007 Consistent honor student and graduated as a Dean's Lister.
Consistent honor Student Awarded a scholorship (75%) at Asia Pacific College
