RETAIL SALES EXECUTIVE
ETHAN ALLEN
مجموع سنوات الخبرة :16 years, 0 أشهر
Attend clients, maintained high service standards and product knowledge.
Promote the company’s specific product with presentation conducted with elegance, professionalism and competence.
Open and closed sales, handled invoicing, return and exchange
Maximize sales by providing first class services to potential customer.
Place orders following up with suppliers, shipment companies and customers.
Follow up accounts receivables and collection from customer on due dates.
Plan and monitor delivery to customers including international shipment.
Monitor the inventory of goods available in the store and in warehouse and make recommendations on new order and product mix. Also identify slow moving items and recommends action accordingly.
Preparing and submitting the daily sales report to the finance department.
Analyze and report on competitive activity.
Manage complaints and assure customer satisfaction.
Support the preparation of guest tracking report with views and recommendations.
Preparing price tags and handling all kind of transaction working with the mindset “costumers come first” and “honesty is the best policy”.
Assisting customer with politely and good manner.
Providing the customer information of brands and goods according to their quires.
Assists the customer needs and treat them promptly and ensure customer satisfaction.
Responsible for monitoring of product availability in the store and its inventory.
Promote friendly welcoming atmosphere to the customers and the employees with smile and personalized interaction
Storing the goods in good positions.
Receiving new products-checking and tagging.
Maintain the closing & opening cash with proper log book.
Maintain tracking of safe opening and closing log of cash, cash office, safe, key handling.
Providing excellent customer service in which the company is known for.
Good dealing with different customers from different nationality.
Handling customer complains and gives best solutions.
Maintaining eye-catching effective displays within the store
Stock checking and stock requisition for whatever selling and slow selling items in household and furniture’s items.
To make sure that the items displayed on the floor has its correct price and tags
Gives feedback for whatever damage or discrepancies on the items displayed.
Developing and maintaining relationships with key customers, and other relevant bodies to ensure that the company’s maximum sales.
Coaching new workers.