jennelyn calma, Student Trainee

jennelyn calma

Student Trainee

Accor Company

Location
United Arab Emirates - Abu Dhabi
Education
Bachelor's degree, Hotel Restaurant and Management
Experience
2 years, 10 Months

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Work Experience

Total years of experience :2 years, 10 Months

Student Trainee at Accor Company
  • United Arab Emirates - Abu Dhabi
  • April 2013 to August 2015

Building and maintaining guest relationships.
Responsible for receiving, greeting and seating of the guest.
Remove the dirty plates and dishes from the tables.
Cashiering, knowledgeable in POS Micros system.
Making table setting.
Making different coffee's and tea.
Making daily report, requitition form and inventory twice a month.

senior waiter at Mercure City Centre Hotel
  • United Arab Emirates
  • April 2013 to August 2013

the side station set up and according to his/her order.
To attend the daily briefing.
Responsible for the receiving, greeting and seating of the guest.
Remove the dirty plates and dishes from the guest table.
Responsible for taking guest order for food and beverage and serving them.
Making KOT/BOT for food and beverage ordered by the guest.
Bussing and crumbing of the guest table when required.
Wiping of cutlery, glasses, plates for efficient served and stock.
Attentive to guest needs when ordered or required.
Presenting the guest bill, when ask by the guest.
Keeping proper stock of serve equipment in side station.

Counter Person at Line King Food Corporation
  • Philippines
  • May 2010 to September 2010

Welcoming and greeting the customers.
Taking the customer order, and do the suggestive selling.
Must have a product knowledge of chowking menu.
Receiving the payment and settled the bill.
Responsible for keeping cash drawer in balance, and counting the drawer at the end of the shift to account for all payment transactions processed.

Education

Bachelor's degree, Hotel Restaurant and Management
  • at Mary The Queen College Philippines
  • April 2013
Diploma, Commercial Cooking
  • at Technical Education and Skills Development Authority
  • April 2010

Participate in workplace communications. Work in team environment. Practice career professionalism. Develop and update industry knowledge. Observe workplace hygiene procedures. Perform computer operations. Perform workplace and safety procedures. Provide effective customer service. Organize and prepare food. Present food. Receive and store kitchen supplies. Clean and maintain kitchen premises.

High school or equivalent, HRM Exposition
  • at Mary the Queen College Pampang
  • January 2010

courses: Basic Flair Bartending Skills and Routine

High school or equivalent,
  • at Mary the Queen College PampangaHotel
  • January 2010

courses: Hotel Familiarization Tour with Front Office Operation & Molecular Gastronomy

High school or equivalent,
  • at Malate
  • January 2009

courses: Hotel Operational Seminar Pearl Garden Hotel

Specialties & Skills

Menu Design
Team Building
Cash Handling
Guest Service
Guest Satisfaction
BALANCE
DATA ANALYSIS
RECEIVING

Languages

English
Expert

Training and Certifications

Food and Beverage Essentials (Training)
Training Institute:
Accor Academie
Date Attended:
June 2013
Duration:
24 hours

Hobbies

  • Bartending skills
    Flairtender's League of Region 3 Award this Training Certificate for attending the hands-on/Workshop training on Basic Flair Bartending Skills and Routine. Certificate of Award 1st Place in Wizard Game (Trivia Quiz Challenge)