Jennie Ortega

HR at UNILEVER GULF FZE, JEBEL ALI FREEZONE

• United Arab Emirates
• My current job since December 2007

HR at Unilever

• United Arab Emirates
• My current job since January 2017

Regional North Africa, Middle East roles, Global
Functions (

Specialist at VOIM English Corporation

• United Arab Emirates
• December 2007 to September 2012

Management Trainee at KSA

• United Arab Emirates
• May 2011 to September 2012

Specialist at KSA

• United Arab Emirates
• December 2007 to May 2011

Responsible for talent sourcing for all roles from Shopfloors to
Management Leadership levels across all functions (ie.
Technical, Brand teams, SC, Finance, HR, Procurement, Legal)
-Accountable for ensuring the delivery of high quality, cost
effective and professional administration services for
recruitment of mid- career and senior level management and
staff across KSA & Gulf
-Responsible for managing teams, reporting operational
performance and monitoring output performance across KSA &
Gulf
-Effectively interface with recruitment agencies and manage
vendor performance
-Oversee all recruitment services provided through the Service
Delivery Centre (SDC) up to new joiner inductions.
-Coordinate collection, collation and reporting of recruitment
KPIs and SLAs
-Candidate (MCR) data management and processing, screening,
short listing, telephone interviewing, communication, all
logistics related to selection process across all management
and staff candidates across KSA & Gulf particularly in the
functions of Human Resources, Supply Chain, IT, Finance,
Marketing and Research and Development
Vision Quest International, San Miguel Ave. Ortigas Center

at Unilever KSA & Gulf

• January 2008 to January 2011

customer service at Unilever Gulf FZE

• United Arab Emirates
• January 2009 to January 2010

Team, Unilever Gulf FZE
- 2009: Recipient of “Can Do
Award for Management trainee
administration in Gulf”, 28th April
2009, Unilever Gulf FZE
- 2008, June: Recipient of “Can Do
Award for extra mile mid-career
recruitment and exceptional

Recruitment Consultant

• Philippines
• January 2006 to August 2007

-Source, hire and coordinates with Japanese multinational
companies in search for middle managers and senior managers
in the field of Accounting and Finance, Human Resources,
Merchandising and Buying and other client mandated searches.
-Interview candidates and outsource professional applicants
through referrals and telephone interviews specializing on both
front and back office.
VOIM English, 3302B West Philippine Stock Exchange bldg,
Exchange Rd Ortigas Center Pasig City Philippines, February

Developer

• January 2006 to August 2007

Provide English language course education to Korean
Nationals ranging from elementary to adult/professional level.
- Write and Develop course curriculum metrics and academic
materials from level testing metrics for incoming, current and
refresher course takers students, online textbooks for all levels
and training manual.
- Train and orient English Teachers on the new curriculum
metrics and web books.

Writer at Freelance work Exchange, Setupyourwebsites Inc and Colossus International

• May 2005 to March 2006

Content and Product Review

Call Center at Air Relay Corporation

• Philippines
• October 2002 to January 2006

Technical Support Supervisor at Network Solutions

• Philippines - Manila
• March 2005 to January 2006

TSR at Air Relay Corporation

• Philippines - Manila
• October 2002 to February 2004

-Train new agents and provide life cycle training and coaches
for current account employees.
- Manage team composed of 18 technical support/customer
service and quality assurance agents
-Provides well-developed technical problem diagnosis and
resolution dealing with customer's domain, hosting
subscription, website editing/lay-outing and email
configurations under My SQL and Linux platform accounts.
- Responsible for receiving and processing incoming account,
billing, technical and sales phone calls and account
maintenance for one of the United States leading ISP
- Live monitoring