Jennifer Jannah Alcantara, Shop Supervisor

Jennifer Jannah Alcantara

Shop Supervisor

Giordano Fashions LLC.

Location
United Arab Emirates - Dubai
Education
Diploma, Hotel & Restaurant Management
Experience
20 years, 1 Months

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Work Experience

Total years of experience :20 years, 1 Months

Shop Supervisor at Giordano Fashions LLC.
  • United Arab Emirates - Dubai
  • My current job since January 2009

Manage retai l staff, including cashiers and people working on the floor.
Ensures standards for quality, customer service are met.
Organize and distribute staff schedules
Maintains an awareness of all promotions and advertisements.
Assists in floor moves, merchandising, display maintenance, and housekeeping
Assists in processing and replenishing merchandise and monitoring floor stock.
At times also performs cashiering job by handling POS system (cash register) and maintains important documents such as sales reports, inventory checklist etc.

Receptionist cum Telephone Operator at RED Mobile Philippines
  • Philippines
  • April 2006 to November 2008

Receive, direct and relay telephone messages and fax messages
Maintain the general filing system and file correspondence Assist in the planning and the preparation of meetings, conferences and conference telephone calls
Maintain an adequate inventory of office supplies
Provide word-processing and secretarial support

Customer Service Representative at APAC Customer Service Inc.
  • Philippines
  • January 2005 to March 2007

Answer inbound calls as well as assist customers who have specific inquiries
Build customers interest in the services and products offered by the company
Provide personalized customer service of the highest level
Update the existing databases with changes and the status of each customer/prospective customer

Receptionist cum Secretary at Alliance Group of Companies
  • Philippines
  • March 2004 to November 2004

Assist in creating and maintaining spreadsheets, creating word documents, merging documents for mailing, and entering data in to a customer relations database.
Assist the company with payroll, bookkeeping, &receivables collection.
Maintaining files
Handling incoming & outgoing calls
Interaction with vendors & clients.
Attending Visitors
General Correspondence

Education

Diploma, Hotel & Restaurant Management
  • at Our Lady of Fatima University
  • March 2004

Specialties & Skills

Promotions
Management
Inbound
Merchandising
MS Word, Excel, Powerpoint

Languages

English
Expert
Filipino
Expert