Credit and Collection Associate
Hafele Philippines
Total years of experience :9 years, 5 Months
2012 - 2014 Credit and Collection Associate Hafele Philippines
Responsible in retrieving and providing documents needed by the clients for reconciliation
eg. Invoices, credit notes, P.O's, etc. and responsible in giving important feedbacks from clients to Sales and to Credit and Collection Department. Also preparing daily and monthly
status report and do invoice countering and collections when necessary.
2011 - 2012 Customer Service Representative Hafele Philippines
Interact with the customer to deliver information in answer to general customer inquiries,
checks and Process Sales Orders of all walk-in customers, checks and monitors pending showroom Sales Orders and report the status to the concerned department, present and detail company products and services to existing and potential clients, research and stay up-to-date on product knowledge and industry trends, prepare and activate paperwork to process sales and prepare reports on sales activity and handle customer complaints and offer suitable proper solutions
2007- 2010 Toll Teller Philippine National Construction Corporation
Collects toll accurately, efficiently and courteously while maintaining good public relations at all times, makes change and issues receipts to motorists, separates cards, coins and bills into proper denominations for deposit, answers questions and gives directions and promotes good job relationships and extend courtesy to motorist under all circumstances.
Balances cash and records received at the end of the shift.
2005 - 2006 Cashier Stores Specialist Inc.
Greetings customers when entering establishment and assist in a polite manners, receive
payment by cash, check, credit cards, issue receipts, refunds, credits or change due to customers, balancing the daily account at the end of the day and making daily weekly monthly transactions reports.
Bachelor of Secondary Education University of Northeastern Philippines 1999 - 2003
Secondary Education Sagrada High School 1995 - 1999