Sales Staff/ Promoter
Genius Computer Technology
Total des années d'expérience :4 years, 9 Mois
Genius Computer Technology
P.O. Box 18372
Jebel Ali Free Zone, Dubai - U.A.E.
Dec. 20, 2010 to Mar. 28, 2012
Sales Staff/ Promoter
• Ensure that each customer receives outstanding service by providing a friendly environment, which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
• Maintain an awareness of all promotions and advertisements.
• Assist in floor moves, merchandising, display maintenance, and housekeeping
• Assist in processing and replenishing merchandise and monitoring floor stock.
• Aid customers in locating merchandise.
• Communicate customer requests to management.
Teletech Customer Care Management Phils. Inc.
SM Mall of Asia, Roxas Pasay City, Phils.
Dec. 2007- Nov. 2008
Collections Associate
• Responsibility for timely & accurate collection by phone and will be in constant communication with customers that are behind in their invoice payments.
• Review all terms of sales, services or credit contract and work with customer on all issues.
NCO Group RMH Teleservices Asia Pacific Inc.
ABS CBN Bldg., Mother Ignacia St., Quezon City, Phils.
Dec. 2006 - Nov. 2007
Inbound Customer Service Rep.
• Responsible for providing frontline support and assistance to the Sprint clients via phone on a 24/7 basis.
• Helped customers identify services/products that best suited their needs.
• Participated in telemarketing campaigns to existing accounts regarding new services and promotions.
• Help Customers determine their exact needs and provide them with appropriate product solutions.
Codec.Com Inc.
Kamuning, Quezon City, Phils.
July 2005 - Nov. 2006
Customer Service Associate
• To make and answer calls pertinent to Employers business and respond to user inquiries for technical support.
• Dealing with customer complaints and utilizing specialist product knowledge.
Fernandez College Of Arts and Technology Caregiver Course NC II (Vocational) June 2009 - March 2010 Made some extensive internships and trainings to various government, public and private hospitals in the city.
Liceo De Cagayan University Carmen, Cagayan De Oro City Philippines High School
Xavier University - Ateneo De Cagayan University Bachelor Of Science Major in Psychology March 2002 A one year of Internship in College, taking up like aspects in Psychology through Guidance and Counseling, Industrial and Testing, Abnormal/Rehab, and Teaching in Preparatory, High Schools and College level.