Jennifer Santiago, Réceptionniste

Jennifer Santiago

Réceptionniste

IF Group

Location
Luxembourg
Education
Bachelor's degree, Langues
Experience
24 years, 9 Months

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Work Experience

Total years of experience :24 years, 9 Months

Réceptionniste at IF Group
  • Luxembourg
  • My current job since August 2012

Accueil des clients, dispatching du courrier, réservation des salles de conférences, réservations des voyages d'affaires, Commande de matériel et de fournitures, aide au secrétariat, facturation, archivage.

Secretary/Receptionist at VIODENTAL Dental surgery
  • Luxembourg
  • July 2011 to August 2012

• Reception and welcoming the patients
• Management of the patients
• Management of incoming and outgoing mail and dispatching
• Management and organisation of laboratory work
• Management of the dentist’s agenda
• Controlling and ordering furniture
• Taking incoming calls and dispatching
• Invoicing

Travel agent at Voyages Flammang
  • Luxembourg
  • February 2007 to July 2011

• Reception and welcoming the clients
• Advices and assistance to the clients
• Book-keeping and cash box management
• Management of the invoices
• Management and control of the bookings
• Management of incoming and outgoing mail and dispatching
• Follow-up from bookings and files
• Taking incoming calls and dispatching

Secretary/Receptionist at Notary Office
  • Luxembourg
  • September 2005 to February 2007

• Management of the agenda of the notary
• Reception and welcoming the clients
• Taking incoming calls and dispatching
• Controlling and conservation of the archives
• Writing and follow-up of correspondences
• Preparation and registration of legal files
• Management of the invoices
• Controlling and ordering of furniture

Travel agent at SALES - LENTZ (SL TOURS)
  • Luxembourg
  • September 1999 to August 2005

• Reception and welcoming the clients
• Advices and assistance to the clients
• Book-keeping and cash box management
• Management of the invoices, bookings aso
• Management of incoming and outgoing mail and dispatching
• Follow-up from bookings and files
• Controlling and ordering of furniture
• Taking incoming calls and dispatching

Education

Bachelor's degree, Langues
  • at University Paul Verlaine Metz
  • May 2012

GRADUATION: D.A.E.U. (High School diploma) - University Paul Verlaine Metz (France)

Diploma, Agent de voyages
  • at Lycée technique du Centre Luxembourg
  • June 2002

C.A.T.P. (Travel Agent diploma) - Lycée technique du Centre Luxembourg

Specialties & Skills

Language Skills
tourisme
Receptions
Hospitality
Teamwork
Amadeus
POWERPOINT

Languages

Arabic
Beginner
English
Expert
French
Expert
German
Expert
Italian
Beginner
Portuguese
Beginner
Spanish
Expert

Training and Certifications

Travel agent diploma (CATP) (Certificate)
Date Attended:
September 1999
Valid Until:
September 2002