Jennifer Urdaneta

Administration/Secretary/Leasing Coordinator (October 2004 to present)
The Mall Shopping Complex
Doha, Qatar

Admin/Secretary
 Reporting directly to the Mall Manager
 Assisting the Mall Manager in day to day operations of the Mall.
 Coordinates schedule, appointments and travel arrangements of the Mall Manager.
 Communicates with service providers, clients and tenants.
 Prepares internal and external correspondence.
 Answers emails/correspondence on behalf of the Mall Manager.
 Prepares inventory of office supplies/stationery.
 Gathers quotations from suppliers for office requirements and prepares purchase order/s.
 Places order for office equipment, office supplies/stationery.
 Coordinates preparation and timely dissemination of important circulars to the tenants.
 Attends and prepares minutes of meetings when required.

Reception
 Meets and greets guests and directs them to the correct point of contact.
 Answers a high volume of incoming calls and in-person inquiries from clients, customers and tenants.
 Records all incoming and outgoing documents, faxes, emails.
 Arrange pick-up and delivery of official documents and ensures receipt of the documents.

Leasing
 Answers leasing inquiries.
 Prepares proposals for prospective tenants.
 Prepares lease documents for existing and new tenants.
 Prepares monthly schedule of lease renewals, highlighting the rent history and proposed lease terms and submits to Leasing committee for approval.
 Coordinates with Accounts for rental schedule and payments.
 Ensures that lease documents are signed and stamped by tenants and rental cheques issued.
 Updates record of leases of all tenants at The Mall.
 Contributes to annual budget preparation in relation to tenant rental income forecast.
 Maintains and updates tenant files for easy access and reference.

 Provided quality support to the Executive Director/head of
the agency.
 Wrote correspondence.
 Prepared speeches.
 Liaised with private and national government offices for
various projects and programs undertaken by the agency.

University of the Philippines in the Visayas Foundation
(Non-government Organization

 Wrote research proposals.
 Conducted field interviews with identified respondents.
 Conducted data analysis using various tools.
 Contributed to the team’s effort in preparing training
modules and materials.
 Facilitated trainings with project beneficiaries.
 Proof-read and edited press releases and other media
materials.