Human Resource Coordinator- Sourcing
Transcom Worldwide
Total years of experience :9 years, 3 Months
HRA Sourcing Coordinator - Work at Home
Drafting cost efficient and effective branding initiatives /proposals
Ensures channel effectiveness and branding goals are met as evidenced by a completion report indicating below minimum cost per hire rate if not maintained cost within monthly budget
Review and screen candidates from North America (Canada & US)
Vendor Management
Orient recruitment partners with the recruitment process creating an avenue for supply
Update vendors with ramp requirements and secure equivalent endorsements
Perform vendor calibration when necessary
Support vendor related activities
Talent Acquisition Specialist
Source and screen candidates for the job - recruit candidates using a variety of platforms and through varying outlets like job postings and social media.
Assist with hiring process - facilitate smooth onboarding process for new hires, update recruiting documents, and assist NHO scheduling
Improve database and filing process
Executive Assistant to CEO
Managed diaries, meetings and appointments, often controlling access to the CEO
Developed and maintain alert system for upcoming deadlines and incoming requests, projects and events
Acting as a first point of contact in dealing with correspondence and phone calls
Organized travel, events and conferences systematically thus saving time and resources
Protected company and CEO by doing research and analysis on event and charity invites
Improved database and filing system
Call Center - Lead Management
Filtered and qualify leads to assign to sales consultants making sure they have every opportunity to close a sale
Monitored progress and conversion of leads taking note of the sources to determine which providers are effective
Managed CRM- KPI and Vocalcom
Created reports- Lead Update, Effective Channel, Historical Data for month and year end summary
Sales Administrator
Managed opportunities for selling- pre and post requirements
Prepared contracts and forms necessary for property purchases
Revamped CRM and marketing portals- Masterkey, Propertyfinder, etc.
Improved relationship with different developers making project availability request and launch invitation easy
Enhanced listing efficiency by providing a step by step process to all property consultants
Negotiated favorable terms and pricing agreements with Developers
Sales
Enhanced communication between clients by taking care of their general inquiry through phone and email in less than an expected time
Converted calls to sales by pitching suitable and available properties in the market
Assisted walk in clients secure their need and offered suitable properties
Marketing
Obtained local and international property listings monthly (Christie’s Lifestyle Magazine)
Created editorial and feature monthly (Christie’s Lifestyle Magazine)
Responsible for obtaining adverts of luxurious brands monthly (Christie’s Lifestyle Magazine)
Sourced advertising agencies for branding initiatives securing competitive price
RECRUITMENT
Conducted initial and final interview for applicants onsite and offsite minimum 20 and maximum 60 per day
Spearheaded real-time processing and releasing of results
Monitored availability and efficiency of tools/resources for testing
Rehire Application
Launched rehire process - determining rehire ability; reducing hiring cost to 20%
SOURCING - Branding/Marketing
Drafted cost efficient yet effective branding initiatives /proposals- reducing marketing cost by 30% giving way to delivery of additional initiatives
Ensured that all source channels are effective and branding targets are met as evidenced by a completion report indicating below minimum cost per hire rate if not maintaining cost within monthly budget
Financial Management
Negotiated contracts with vendors
Ensured that vendor’s account is taken cared of- billed on time and accordingly
Offsite Recruitment Activities
Ensured ramp requirements are met monthly
Established relationship with schools and training centers to supply pool in the pipeline
Sourced out vendors who can accommodate different jobfair locations- City Based and Provincial Based including schools
Managed historical data to determine effective approaches to continue and approaches to reevaluate
Vendor Management
Orient recruitment partners with the recruitment process creating an avenue for supply
Update vendors with ramp requirements and secure equivalent endorsements
Perform vendor calibration when necessary
Support vendor related activities
Sales and Customer Service Analyst
Answers customer’s inquiry through chat (call back only when needed)
Rapidly resolves issues to maintain sustainable and trustworthy relations
Assist customers with returns, purchasing protection plans and other added service package
Proactively up selling packages that can be beneficial to customers
Managing customers account, billing, and other service