JENS MAHARJAN

■ Independently managed and maintained the hotels full IT infrastructure as the sole on-site IT resource, ensuring reliable day-to-day
technology operations
■ Administered and supported 136 smart TVs, maintaining uninterrupted guest entertainment services and resolving technical issues
promptly
■ Configured, managed, and troubleshot router systems for front office operations and guest rooms to support stable connectivity
■ Maintained and optimized Wi-Fi networks and router configurations across the hotel premises to ensure consistent network
performance
■ Programmed and supported electronic door lock systems to maintain secure and reliable access control throughout the property.
■ Diagnosed and resolved hardware, software, and network issues efficiently to support hotel operations and enhance guest
satisfaction.
• Coordinated with vendors for IT hardware, software, and system upgrades to support ongoing technology needs
■ Managed AV systems, projectors, and meeting room technology to support guest requirements and event operations.
■ Promoted hotel rooms and meeting rooms for events by capturing photos and videos and publishing content on social media
platforms.

• ■ Performed routine maintenance, troubleshooting, and repair of computer systems and peripherals.
• ■ Installed, configured, and maintained network systems ensuring stable connectivity.
• ■ Managed and monitored CCTV surveillance systems for institutional security.
• ■ Provided on-site and remote IT support to staff and faculty.
• ■ Implemented security protocols including access control and monitoring procedures.
• ■ Supported technical coordination for school and college events.

Support
• ■ Designed and produced professional ID cards using digital design tools.
• ■ Installed, configured, and managed CCTV security systems.
• ■ Provided photography and videography services for institutional events.
• ■ Collaborated with stakeholders to deliver customized IT and multimedia solutions.
• ■ Improved operational efficiency through streamlined IT and security processes.

• ■ Delivered computer science lessons to students (Grades 5-8).
• ⚫ Covered fundamentals including MS Office, hardware/software basics, and internet safety.
• ■ Managed and maintained computer laboratory equipment and software.
• ■ Supervised lab activities ensuring a safe and productive learning environment.
• ■ Assisted administration with technology upgrades and smart classroom integration.