Jerico جونجكو

• Designed and optimized applications using Visual FoxPro, significantly enhancing the functionality of Accounting, Inventory, and Billing systems.
• Integration of Sage UBS Digi DMS, CIMB GST Payment, and Maybank systems, boosting operational efficiency and streamlining workflows.
• Developed, tested, and debugged software solutions, ensuring high performance and reliability across diverse hardware and database environments.
• Improved data processing workflows and tailored final products to align with user specifications, resulting in increased user satisfaction and engagement.
• Collaborated with cross-functional teams to identify and implement software enhancements, driving continuous improvement in system performance and usability.

• Designed and implemented software applications using VB6, C++, PHP, and Python, driving operational efficiency in a manufacturing setting.
• Served as a Solutions Integrator, optimizing workflows and enhancing system performance for better productivity.
• Executed thorough failure analysis and delivered engineering support, significantly improving product reliability and quality.
• Managed network configurations and performed advanced PC troubleshooting, ensuring seamless operations and minimal downtime.
• Transitioned into a leadership role, overseeing team performance and fostering a collaborative environment to achieve project goals.
• Leveraged technical expertise to mentor junior developers, enhancing team skill sets and project outcomes.

• Develop, code, and troubleshoot innovative software applications utilizing advanced programming technologies and databases.
• Enhance data integrity and optimize product presentation to exceed user expectations and improve user experience.
• Maintain and update legacy software, implementing approved modifications through comprehensive flow chart revisions and precise coding adjustments.
• Conduct thorough testing and validation of programming changes, ensuring high-quality deliverables and adherence to industry standards.
• Collaborate with cross-functional teams to create new features and functionalities that drive business growth and improve operational efficiency.
• Transition into a leadership role as Shift Manager, overseeing team performance and ensuring project deadlines are met.

• Spearheaded a team to enhance product quality and optimize supply chain processes, significantly improving operational efficiency during shifts.
• Proactively addressed customer feedback and complaints, cultivating a culture of exceptional customer service and loyalty.
• Developed and implemented speed of service initiatives, resulting in improved response times and elevated customer satisfaction levels.
• Oversaw floor operations and shift management, ensuring seamless transitions and strict adherence to operational protocols.
• Supervised opening and closing procedures, maintaining high standards of safety and efficiency, while preparing for future programming and software development challenges.