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Jermeine Jorge Maximo, Talent Marketing Specialist

Jermeine Jorge Maximo

Talent Marketing Specialist·Cloudstaff

Philippines

Bachelor's degree, Hospitality And Hotel Management

Work experience

Total years of experience: 6 years, 4 months

Talent Marketing Specialist

January 2025 - Present

Cloudstaff

Mandaluyong City, Philippines Hybrid

January 2025 - Present


Led employer branding initiatives across LinkedIn, JobStreet, and Indeed,
including job postings and campaign management
Created and executed content marketing strategies to strengthen employer
brand presence and attract candidates
Produced engaging social media content (TikTok, Instagram, Facebook)
aligned with current trends and recruitment campaigns
Planned, shot, and edited short-form videos (e.g., TikTok/Reels) to increase
audience engagement and brand visibility
• Developed creative content calendars and ensured consistent brand
messaging across all platforms
Designed marketing collaterals for digital campaigns, presentations, and

recruitment initiatives
Events & Talent Engagement
Represented the company at career fairs and recruitment events to promote

employer brand and attract talent.
• Planned and executed recruitment events and activities to generate applicant
leads.
Sourcing, Lead Generation & Market Research
Conducted candidate sourcing and lead generation to support hiring

requirements
Performed competitive market analysis and recruitment research to identify
trends and optimize strategies
Prepared and analyzed monthly sourcing and recruitment reports (e.g.,
sourcing statistics, applicant insights)
Partnerships & Cross-Functional Coordination





Company industry:
Business Support Services

- HR Specialist (Supervisor)

January 2025 - January 2025

Robinsons Retail Holdings Head Office

Quezon City, Philippines

January 2025 - January 2025

Talent Acquisition:
• Managed end-to-end recruitment for Store Operations and Head Office roles

Sourced, screened, and interviewed candidates using platforms such as
LinkedIn and Jobstreet
Coordinated interview scheduling and maintained candidate communication
throughout the hiring process
• Extended job offers and facilitated pre-employment requirements

Gathered payroll-related data, including bank details and working days for
new hires
Maintained and updated HR databases, including employee records and new
hire information
• Developed training and onboarding materials to support new employee
integration
• Conducted new hire orientations and supported onboarding processes
• Responded to employee inquiries regarding benefits, policies, and
entitlements
• Monitored employee performance during 3rd and 5th month evaluations for
regularization
• Prepared reports and presentations on HR metrics, including hiring volume,
attrition, and departmental performance
• Managed 201 files of the employees.
• Collaborated with stakeholders to ensure timely and efficient hiring processes
Employee Engagement:
• Developed and executed employee engagement programs, improving overall
morale and contributing to increased retention rates
• Designed and administered employee surveys with high participation rate;
analyzed feedback and implemented action plans
• Organized 5+ company events and recognition programs per quarter,
enhancing employee satisfaction and team connection
• Facilitated onboarding initiatives, improving new hire engagement and
reducing early attrition
• Managed internal communications, ensuring timely updates and
strengthening alignment with company values
• Tracked and reported engagement KPIs, identifying trends and
recommending improvements to leadership
• Supported leadership development and team-building initiatives across
departments

Company industry:
Retail & Wholesale

Recruitment Specialist

January 2024 - January 2025

Bizforce - Remote

Quezon City, Philippines Remote

January 2024 - January 2025

• Managed end-to-end recruitment for Legal and Accounting/Finance roles,
including Lawyers, US Tax Advisors, and Accountants
• Handled multiple open roles simultaneously, ensuring timely delivery of
qualified candidates
• Sourced candidates using LinkedIn (Boolean search), Jobstreet, Facebook,
and other recruitment platforms
• Conducted virtual interviews via MS Teams, assessing candidate qualifications
and role fit
• Provided structured feedback to candidates, maintaining a positive candidate
experience
• Coordinated interview scheduling and facilitated final interview stages with
hiring managers
• Managed candidate communications, including inquiries, follow-ups, and
status updates
• Collaborated with US-based sales team to align on hiring requirements and
priorities

Company industry:
Accounting

Recruitment Specialist

January 2024 - January 2024

iSupport Worldwide

Quezon City, Philippines

January 2024 - January 2024

• Led end-to-end recruitment for 80+ positions, successfully filling roles across
Client Services, Accounting/Finance, Graphic Design, Sales, Marketing, and
other key functions for US-based clients
• Developed and executed sourcing strategies using job boards, databases,
networking, referrals, job fairs, and online recruiting platforms
• Partnered with hiring managers to define job requirements and align
recruitment strategies with staffing needs
• Conducted resume screening and initial interviews to assess candidate
qualifications, skills, and cultural fit
• Performed structured interviews covering work history, competencies,
training, and role expectations, including compensation and benefits
discussions
• Coordinated end-to-end interview scheduling between candidates, hiring
managers, and US-based clients, ensuring smooth communication and
process flow
• Evaluated candidates and provided recommendations to hiring managers for
final selection
• Negotiated salary offers, prepared employment offers and contracts, and
successfully closed candidates by presenting company culture and benefits
• Managed candidate communications, including application status updates,
inquiries, and follow-ups
• Conducted background and reference checks for shortlisted candidates prior
to job offers

Company industry:
Business Process Outsourcing (BPO)

Recruitment Associate

January 2022 - January 2024

Teleperformance Philippines

Mandaluyong City, Philippines Remote

January 2022 - January 2024

• Handled recruitment for multiple accounts across Healthcare, Bilingual,
Financial, IT, and Customer Service roles
• Managed end-to-end hiring process including sourcing, screening,
interviewing, and endorsement of qualified candidates
• Conducted initial and behavioral/competency-based interviews to assess
communication skills, experience, and role fit
• Performed in-depth final interviews to evaluate technical competencies and
cultural alignment
• Updated candidate status in Applicant Tracking System (ATS) throughout the
recruitment lifecycle
• Communicated job details to candidates, including role requirements, salary
packages, and work arrangements
• Collaborated with hiring managers through calibration meetings to align on
hiring needs, targets, and expectations
• Selected and endorsed qualified candidates to hiring managers for final
evaluation and approval
• Sourced candidates using multiple channels including LinkedIn, Facebook,
JobStreet, JobYoda, employee referrals, job fairs, and internal databases
• Organized and promoted live hiring events to attract qualified applicants for
BPO roles, increasing candidate engagement and pipeline quality

Company industry:
Call Centers & Customer Care Outsourcing

Dispute Analyst

January 2020 - November 2021

Teletech Capital One

Quezon City, Philippines

January 2020 - November 2021

• Conduct thorough investigation and validation of customer disputes using
internal systems and documentation
• Perform back-office support functions with no direct customer interaction,
focusing on case resolution and data accuracy
• Process and resolve a high volume of cases daily while maintaining quality
and turnaround time standards
• Consistently meet and exceed productivity targets, handling an average of 100
cases per day

Company industry:
Accounting

Front Office / Concierge

January 2020 - January 2020

Solaire Resort & Casino

Pasay, Philippines

January 2020 - January 2020

• Greet and welcome guests in a professional and courteous manner upon
arrival
• Handle incoming calls and efficiently direct them to the appropriate
department based on guest needs
• Manage guest check-ins and provide relevant information about services and
facilities
• Handle incoming calls and efficiently direct them to the appropriate
department based on guest needs
• Maintain cleanliness and organization of the front desk area in hotel standards
• cultural sensitivity
international guests brand

Company industry:
Hospitality & Accomodation

Education

Far Eastern University

November 2020

November 2020

Bachelor's degree, Hospitality And Hotel Management

Philippines

Skills

CORPORATE FORECASTING
Intermediate
CORPORATE FORECASTING
Intermediate
CREATIVE THINKING
Intermediate
CREATIVE THINKING
Intermediate
CUSTOMER SERVICE
Intermediate
CUSTOMER SERVICE
Intermediate
FINANCE
Intermediate
FINANCE
Intermediate
INTERVIEWING SKILLS
Intermediate
INTERVIEWING SKILLS
Intermediate
PROFESSIONALISM
Intermediate
PROFESSIONALISM
Intermediate
RESTAURANT OPERATION
Intermediate
RESTAURANT OPERATION
Intermediate
SALES
Intermediate
SALES
Intermediate
STRONG WORK ETHIC
Intermediate
STRONG WORK ETHIC
Intermediate
TALENT ACQUISITION
Intermediate
TALENT ACQUISITION
Intermediate

Languages

English
Expert

Training and Certifications

Certifications
Concierge and Guest Services
Front Office Operations
Candidate Sourcing and Recruitment Strategies
Human Resources Management
Talent Selection and Acquisition

Hobbies

  • Enjoys traveling and experiencing multicultural environments
  • Interested in music and creative content as a way to manage stress and stay inspired
  • Passionate about travel and exploring different cultures, enhancing adaptability and global perspective
  • continuous learning through online courses and professional development content
  • Fitness and gym