Jessa Villanueva, Asst. Business Development Manager

Jessa Villanueva

Asst. Business Development Manager

Haniya Services W.L.L

Location
Qatar - Doha
Education
Bachelor's degree, BS INFORMATION TECHNOLOGY
Experience
11 years, 4 Months

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Work Experience

Total years of experience :11 years, 4 Months

Asst. Business Development Manager at Haniya Services W.L.L
  • Qatar - Doha
  • January 2018 to June 2022

- Manage the communication of the organization with clients via means like emails, telephones, and websites.

-Respond to inquiries made by clients about company products and services in a timely and friendly manner.

-Act as link between the organization and the clients to ensure clients take more interest in products and services rendered by the business organization

-Undertake and monitor researches to provide highly needed support for the business development team.

-Identify and communicate with new business leads for the organization.

-Conduct research and also make delivery on any intelligence that will have strong impact on proposition development for any new investment project of the organization.

-Develop good knowledge regarding priority sectors, like market routes and trends; this enables the organization improve on its effectiveness in service delivery.

-Provide required support for the organization’s business development team, especially in activities relating to account management.

-Develop operational contacts, which will provide needed support for the tasks undertaken by the organization’s business development team.

-Contribute to the management of the organization’s systems to ensure things are done accurately.

-Assist the sales agents of the organization to complete clients visit reports and system development.

-Manage reports and management information to ensure the company meets up with requirements made known by clients.

-Support the business development manager in sales support when required by him.

-Work under direction of the business development manager.

-Cooperate in positive manner to the growth of the organization by providing required assistance to relevant staff and organization’s partners

***Handling all admin works including like***

-Organize and schedule meetings and appointments.

-Assist in the preparation of regularly scheduled reports.
-Develop and maintain a filing system.
-Submit and reconcile expense reports.
-Handle multiple projects.
-Maintain computer and manual filing systems.
-Handle sensitive information in a confidential manner.
-Write letters and emails on behalf of other office staff especially my immediate head.

Customer Relation duty.
-Attend Clients meetings as per request.
-Proficient with computer spreadsheets and Microsoft Office application.
-Able to apply critical thinking skills to resolve difficult issues.
-Able to remain calm in frustrating situations.
-Accurate data input and maintenance of client information in system.
-Collecting necessary documents and provide through explanation of the terms, conditions and service agreements to the customers.

Internal Auditor at CW Marketing and Development
  • Philippines
  • November 2013 to January 2017

• Coordinating with managerial staff and presenting findings and recommendations.
• Ensuring procedures, policies, legislation and regulations are correctly followed and complied with
• Categorizing if and where processes are not working as they should and advising on changes to be made
• Comparing, checking and analyzing spreadsheet data
• Examining of IN & OUT transaction of the branch, such as Receiving, Dispatching, Operation, Cashiering, Transfers, Pull-outs, disposals, garage and scrap selling
• Observe & analyze all inventory report and creating findings and recommendation in monthly basis as per supplier.
• Witness actual inventory and submit the comparison of monthly ending inventory (Actual and System Generated) per supplier.
• Making sure that all procedures and regulation of the store are followed.
• Certifying that assets are safeguarded

Data Entry Operator at PARCO SUPERMARKET/PUREGOLD PRICE CLUB
  • Philippines
  • July 2012 to August 2013

• Discuss and coordinate supplier and buyer for Purchase Order, Deliveries, bad Order, bundling and promos.
• Received incoming and outgoing documents.
• Resolved and balancing invoice using SAP system.
• Generate different types of report like BIR, Discount, Sales by Category and AP Credit Memo.
• Troubleshoot POS by the absence of ANSI and responsible for biometric system
• Assess data for lacks or errors, correct any incompatibilities if possible and check output

Student Assistant at Iloilo State College of Fishiries
  • Philippines
  • June 2009 to March 2011

• Assist students in handling their academic matters.
• Greet students and assist them in admission processes.
• Advice and initiate students on college procedures and processes.
• Handle and answer to student inquiries.
• Accomplish and update student services bulletin board daily.
• Complete organizational duties relating to students programs

Cashier at Jollibee food Corporation
  • Philippines
  • May 2008 to November 2008

• Operate point of sale system (POS) and keep assigned area fully stocked and clean
• Assist customers and answer enquiries in a friendly way.
• Follow all established procedures for documenting errors in cashing procedures.
• Set up, breaks down, stock, replenish and maintains cash register station.
• Prepare trays with proper dishes, glasses, cups, condiments and eating utensils for meals
• Perform all assigned side work to include replenishing condiments and restocking side stands
• At end of shift, help to clean and restock the dining hall

Education

Bachelor's degree, BS INFORMATION TECHNOLOGY
  • at State College of Fisheries San Enrique
  • April 2012
High school or equivalent, General Education
  • at Passi National High School
  • April 2006

Specialties & Skills

Microsoft Office
Documentation
Sorting
Basic Photoshop
CASHIER
CUSTOMER SATISFACTION
ADOBE PHOTOSHOP
MANAGEMENT
NETSCAPE NAVIGATOR
PRODUCTION
QUALITY

Languages

English
Expert

Hobbies

  • Reading