Branch Manager •
Silkor Laser & Aesthetic Center
مجموع سنوات الخبرة :9 years, 10 أشهر
- Managing the daily activities of the branch.
- Supervising, direct staffing, training and performance evaluation to develop,
improve sales as well as the branch’s work environment and customer
service skills.
- Providing effective customer consultation in a knowledgeable manner with
the aim of increasing the sales.
- Ensure providing remarkable experience and customer service to clients.
- Enforcing the company’s policies, principles and procedures.
- Inspiring and motivating staff ensuring a proper work flow with follow up
on tasks, duties and responsibilities of each employee.
- Managing, controlling and monitoring stock.
- Keeping accurate daily, weekly and monthly financial records.
- Responsible for dealing with complex and diverse managerial problems.
Assuming role of secretary in various monthly meetings: preparing agendas
and arrangements to be discussed and taking minutes.
- Following up on implementation of projects’ action items and insuring
projects’ deadlines are met.
- Arranging, processing and managing travel reimbursement of employees.
- Maintaining and updating personnel action forms, staff compensations and
staff performance appraisals.
- Maintaining business correspondence with proofreading and auditing all
documents and materials to ensure accuracy of information.
- Collaborating with human resources on recruitment and release
of employees.
Middle
east capital Group S.A.L - Lebanon.
- Maintaining General Manager’s schedule and appointments.
- Preparing travel documents (visa application, hotel and ticket reservation).
- Setting up and coordinating meetings, conferences and events.
- Assuming role of secretary in meetings and conferences (preparing agendas
and reports, taking minutes, following up on tasks’ implementation).
- Maintaining the general filling system and filling all correspondences.
- Ensuring deadlines are met.
- Handling all account openings with foreign institutions and banks.
- Responding to customers’ inquiries.
- Communicating telephone and fax messages to corresponding staff
members.
- Maintaining an adequate inventory of office supplies.
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