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جيسيكا سعاده, Operations and strategic Manager

جيسيكا سعاده

Operations and strategic Manager·Thiqa Insurance brokerage company

لبنان

بكالوريوس, Bachelor Degree in Business Marketing

الخبرة العملية

مجموع سنوات الخبرة: 14 سنوات, 2 أشهر

Operations and strategic Manager

يونيو 2018 - حتى الآن

Thiqa Insurance brokerage company

بيروت، لبنان

يونيو 2018 - حتى الآن

Strategic Leadership: Developed and implemented strategies to drive business growth, revenue, and market positioning.
Cross-Functional Collaboration: Worked closely with teams to enhance product offerings and align business objectives.
Market & Competitor Analysis: Conducted market research and analyzed competitor activities to inform key business decisions.
Operational Management: Supervised daily workflow, ensuring high productivity and adherence to quality standards.
Project Management: Managed inter-departmental coordination to establish a solid foundation for company growth and on-site project completion.
Staff Leadership & Development: Led, trained, and managed teams to meet company goals, including recruitment, onboarding, and performance management.
Quality Assurance: Implemented and oversaw quality assurance programs to maintain service standards and ensure customer satisfaction.
Process Improvement: Analyzed operational processes to identify areas for enhancement, developing procedures for greater efficiency.
Event & Project Planning: Developed work schedules and ensured timely execution of events and special projects.
Compliance & Safety: Ensured adherence to safety standards, legal regulations, and coordination with contractors and consultants.
Sales & Marketing Strategy: Planned and implemented marketing strategies, oversaw outsourced services, and optimized sales processes using NLP techniques.

مجال الشركة:
التأمين
الدور الوظيفي:
الإدارة

General Manager and Partner

ديسمبر 2018 - أبريل 2024

Thiqa Insurance Brokerage

بيروت، لبنان

ديسمبر 2018 - أبريل 2024

• Operations Management
• Business Development
• Claims Process Management
• Accounting Activities overseen by auditor
• Underwriting Division Management
• Costumer Relationship Management
• Sales Strategies and planning
• Team Management
• Marketing and Advertising strategies
• Staff And sales Training
• Networking and maintaining good politics with all companies in the market

مجال الشركة:
التأمين
الدور الوظيفي:
الإدارة

Managing Partner

يونيو 2015 - ديسمبر 2018

B-SECURE Insurance brokerage Company SARL

بيروت، لبنان

يونيو 2015 - ديسمبر 2018

• Operations Management
• Business Development
• Claims Process Management
• Accounting Activities overseen by auditor
• Underwriting Division Management
• Costumer Relationship Management
• Sales Strategies and planning
• Team Management
• Marketing and Advertising strategies
• Staff And sales Training
• Networking and maintaining good politics with all companies in the market

مجال الشركة:
التأمين
الدور الوظيفي:
الإدارة

Marketing Coodinator

أبريل 2012 - مايو 2015

Etage et Terre SARL

بيروت، لبنان

أبريل 2012 - مايو 2015

● Strategic Planning
● Marketing and Advertising Planning
● Business Planning Content Creation
● Social Media Campaigns
● Marketing Campaign Management
● Generating Leads
● Corporate events and exhibitions
● Designs coordination with Graphic department
● Analysis for advertising plan effectiveness
● Coordination between sales teams and marketing efforts.
● Costumer Relations Services
● Media Relations
● Supervised the company Outreach platforms.

مجال الشركة:
العقارات
الدور الوظيفي:
التسويق والعلاقات العامة

التعليم

Notre dame University Lebanon

يونيو 2015

يونيو 2015

بكالوريوس، Bachelor Degree in Business Marketing

لبنان

Skills

Management
Expert
Management
Expert
Sales Management
Expert
Sales Management
Expert
Marketing
Expert
Marketing
Expert
Project Management
Expert
Project Management
Expert
Business Development
Expert
Business Development
Expert
Operations Management
Expert
Operations Management
Expert
Sales Management
Expert
Sales Management
Expert
Customer Relations
Expert
Customer Relations
Expert
COMMUNICATIONS
Expert
COMMUNICATIONS
Expert
Team Leadership
Expert
Team Leadership
Expert
Sales Training
Expert
Sales Training
Expert
Business developement
Expert
Business developement
Expert
Project Management
Expert
Project Management
Expert
CRM software profitiancy
Intermediate
CRM software profitiancy
Intermediate
Negotiation
Expert
Negotiation
Expert
People Management
Expert
People Management
Expert
Marketing
Intermediate
Marketing
Intermediate
Problem Solving
Expert
Problem Solving
Expert
Planning
Expert
Planning
Expert
Leadership
Expert
Leadership
Expert
Management
Expert
Management
Expert
Business Development
Expert
Business Development
Expert
Operation
Expert
Operation
Expert

حسابات مواقع التواصل الاجتماعي

الموقع الشخصي
الموقع الشخصي

اللغات

الانجليزية

متمرّس

العربية

اللغة الأم

الفرنسية

متوسط

التدريب و الشهادات

التدريب
Master NLP Practitioner
AUNLP

الهوايات والاهتمامات

Boxing
Reading
Horseback Riding