Executive Sales Assistance
HMG Properties
Total years of experience :17 years, 4 Months
Duties & Responsibilities
Maintains promotional database by inputting invoice and bill-back data.
Updates managers by consolidating, analyzing, and forwarding daily action summaries.
Resolves order and inventory problems by investigating data and history; identifying alternate means for filling orders; notifying managers and customers.
Resolves promotional allowance, rebate, and pricing discrepancies by researching promotion details and regular and special prices; forwarding resolution to managers.
Provides product, promotion, and pricing information by clarifying customer request; selecting appropriate information; forwarding information; answering questions.
Provides sales vs. projection results by preparing and forwarding sales tracking reports.
Forwards samples by entering request; arranging shipment; notifying customer.
Maintains customer database by inputting customer profile and updates; preparing and distributing monthly reports.
Prepares sales presentations by compiling data; developing presentation formats and materials.
Tracks sales expenses by tracking, consolidating, analyzing, and summarizing expenses; forwarding for reimbursement.
Updates job knowledge by participating in educational opportunities.
Accomplishes department and organization mission by completing related results as needed
Assisting with order processing including receiving, processing and reviewing customer transactions and service enquiries received by phone and mail/e-mail; includes rectifying customer problems within ability or passing problems to higher authority
Improving processes, forms and procedures to maximise team efficiency
Relaying campaign and pricing information to the sales team and providing quotations, samples and product literature to customers on request
Assisting in the selling process through customer education and direct personal contact
Learning all aspects of products sold including the ability to demonstrate to clients where appropriate
Assisting the sales team in maintaining their existing user base, developing new business and new clients, managing and updating client records where appropriate
Assisting with client enquiries in order to facilitate the face-to-face selling time for the sales force
Maintaining sales statistics and records of customer sales performance and incentive payments
Providing analytical reports and tender contract reports as necessary
Coordinating events and invitations and assisting the Marketing Department and Product Managers with marketing activities as required
Responsible in maintaining departmental general control file of all correspondences and confidential document
A sales executive is often a master of relationships with clients, vendors and employees. A good relationship can lead to new sales leads, increased purchasing and referrals. Sales executives put a great deal of time and energy into creating and nurturing their relationships, and make a point to offer value and opportunity wherever possible.
listening to customer requirements and presenting appropriately to make a sale
reviewing your own sales performance, aiming to meet or exceed targets
Responsible for answering the telephone calls and entertain the visitors; ascertain nature and purpose of visit
Telemarketer
Assigns workers their duties and inspects work for conformance to prescribed standards of cleanliness they will move the other equipment that was used by the patient back into their proper spots.
Investigates complaints regarding housekeeping service and equipment, and takes corrective action. Taking soiled laundry to the designated area where the laundry service will pick up the laundry.
Obtains list of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments..
Coordinates work activities among departments.
Conducts orientation training and in-service training to explain policies, work procedures, and to demonstrate use and maintenance of equipment
Inventories stock to ensure adequate supplies