Admin Officer
Four Wings Cleaning Services
Total years of experience :10 years, 8 Months
Duties and Responsibilities:
• Sorting and allocating schedule for the cleaners.
• Oversee the day-to-day operations of the office.
• Assist with the recruitment and hiring process for cleaning staff.
• Serve as a point of contact for clients, addressing inquiries, concerns, and complaints in a professional manner.
• Manage administrative tasks such as answering phones, responding to emails, and handling correspondence.
• Track payments and follow up on overdue accounts.
• Prepare invoices and billing statements for clients.
• Prepare reports, presentations, and other documents as requested.
• Maintain inventory of cleaning supplies and equipment.
• Order supplies as needed to ensure adequate stock levels are maintained.
• Keep accurate records of client contracts, agreements, and other important documents.
• Overseeing day-to-day administrative tasks such as managing correspondence, answering phones, and organizing office supplies.
• Maintaining and organizing construction project files, permits, contracts, and other important documents.
• Arranging meetings, appointments, and managing calendars for the construction team, supervisors, and managers.
• Serving as a point of contact between different departments, clients, subcontractors, and suppliers. Handling incoming and outgoing communication effectively.
• Assisting with budgeting, invoicing, and processing payments for suppliers and contractors.
• Providing administrative support to project managers, including organizing project documents, updating progress reports, and facilitating communication between teams.
• Provide assistance and guidance to customers, helping them find products that they need, answering questions, and offering advice on product selection.
• Having a strong knowledge of products and services offered by Home Depot.
• Actively engaged in selling products and services.
• Ensure a high level of customer satisfaction.
• Maintaining visual presentation and cleanliness of the sales area.
• Assist customers with order placement, processing transaction, and coordination delivery or pickup of products.
• Working closely with other colleagues and departments to achieve common goals.
• Maintain accurate and up-to-date records of customer interaction, sales transactions, and other relevant information.
• Provides administrative insights and assistance in organizing resources for achieving company objectives.
• Collaborating with management to develop and implement administrative policies and procedures.
• Facilitating communication and coordination among different departments or divisions to ensure seamless administrative processes.
• Overseeing administrative staff, providing training, and ensuring adherence to administrative
protocols and best practices.
• Managing administrative aspects of client relationship, handling inquiries, and ensuring high quality service delivery through administrative channels.