جيانا يوسف

• Manage integrated digital marketing campaigns across Meta, Google,
TikTok, Snapchat, and YouTube.
• Generate qualified leads and increase brand awareness.
• Develop, manage, and optimize advertising and marketing budgets.
• Monitor market trends, digital insights, and competitor activities.
• Track website traffic and analyze campaign performance.
• Plan and manage clients social media platforms and content strategies.
• Oversee multiple client accounts and customize marketing strategies for each
brand.
• Track performance metrics and continuously optimize campaigns to maximize
ROI.
• Prepare and present monthly and quarterly performance reports to
management.
• Lead, mentor, and supervise the marketing team.
• Encourage teamwork, collaboration, and creative brainstorming.

• Create engaging content for Facebook, Instagram, and Twitter.
• Manage audience engagement and social media campaigns.
• Monitor analytics and performance metrics.
• Develop content plans aligned with brand identity.
• Use tools such as Google Analytics and Facebook Insights.

• Evaluate and optimize marketing and pricing strategies.
• Analyze market trends and prepare forecasts.
• Manage online and offline marketing campaigns.
• Coordinate with sales, finance, PR, and production departments.
• Oversee branding, advertising, and promotional activities.
• Manage department budgets and staff.
• Prepare quarterly and annual reports.
• Represent the company at exhibitions and events.

• Handling Inayaderma Website
• Responsible of customer’s complaints.
• Handling social media accounts (content, posts, customer enquiries, competitions, push notifications, campaigns & promoted posts)
• Increase number of orders
• Reports and analysis throw social media
• Online research.

• Manage social media content and campaigns.
• Plan and organize events.
• Increase customer orders and engagement.
• Conduct market research and analysis.
• Manage expenses and customer relations.

Marketing, social media & E-commerce Coordinator
Dairam.com (Online Store) | Jan 2016 - July 2018
• Handle customer complaints and emails.
• Manage social media channels and website.
• Coordinate online sales activities.

“Zain Product and Services, Tabs System Quality and Customer Service” Certificate.

• Manage payroll and employee records.
• Support administrative operations.
• Monitor employee performance.