jezreel canoy, Supervisor

jezreel canoy

Supervisor

Transcom World Philippines Inc Company

Location
Philippines
Education
Bachelor's degree, Electrical
Experience
2 years, 0 Months

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Work Experience

Total years of experience :2 years, 0 Months

Supervisor at Transcom World Philippines Inc Company
  • Philippines
  • March 2014 to December 2014

Supervise a team which handle billing and technical problems for cable, internet and phone services.

Customer Support at ACSR Comcast in Northern America
  • Philippines
  • January 2013 to May 2014

i handle bill explanation and other billing concerns.

Customer Service Representative at Transcom Worldwide Phil Inc
  • Philippines
  • January 2013 to May 2014

for billing accounts.
Deals mainly in Billing Statement, Balance Inquiry, Late Fees and Billing Cycle.
Provides good customer relation in handling calls.
Effectiveness in giving excellent service to the clients all over United States being a Call Center Agent.

Customer Service Associate at 2014 Transcom Worldwide Philippines Inc. Company
  • Philippines
  • May 2013 to March 2014

i handle billing explanation and other billing concerns for cable, internet and phone services.

Field Coordinator at Busog, Lusog Talino
  • United Arab Emirates
  • May 2011 to April 2011

Monthly monitoring and evaluation of the schools (BMI Tracker, Financial Status)
Conducts seminar and workshop to teachers and coordinators
Conduct Meetings with the Local Implementing Partners
Organizing Events
Documenter

Education

Bachelor's degree, Electrical
  • at Carlos-Hilado Memorial State University
  • April 2012

I don't have any honors but i was consistently hitting high grades in all subjects.

Bachelor's degree, Engineering Technology
  • at Technological University of the Philippines
  • March 2012

Major in Electrical I was intern in one the most popular company in the world which is Coca - Cola Inc and Tanduay Distelliria which is a liqour production type of company.

Specialties & Skills

Team Supervision
Customer Service
Customer Support
Telemarketing
ADMINISTRATIVE SUPPORT
ADOBE PHOTOSHOP
BALANCE
BILLING
CALL CENTER
CLERICAL
COMMUNICATION SKILLS
CUSTOMER RELATIONS
CUSTOMER SERVICE

Languages

English
Expert

Memberships

Red Cross Phil
  • Member
  • June 2010

Training and Certifications

Virtual Assistant (Training)
Training Institute:
My outdesk
Date Attended:
March 2015
Duration:
90 hours

Hobbies

  • playing musical instruments such as piano, guitar, violin and organ.
    I'm a band member, I'm playing keyboard. We've been together as a band for more than 4 years and we play for special occasion and other events. We also compete if there's battle of the band in our city. i love music.