Sales Analysts
Accenture
مجموع سنوات الخبرة :4 years, 5 أشهر
Validated results and performed quality assurance to assess accuracy of data. Performed budget analysis to control expenditures and predict future budget needs. Identified and resolved problems through root cause analysis and research.
Handling Google Ads Advertisers across U.S and Canada & UKI to help expand the business and marketing goals.
Utilized machine learning algorithms to analyze historical data, leading to more informed strategy development.
Enhanced customer retention through personalized follow-up and proactive outreach initiatives.
Worked closely with technical support teams to troubleshoot and resolve complex issues maintaining open lines of communication with affected clients throughout the resolution process.
Supported budgeting processes by providing accurate forecasts and timely variance analyses. Enhanced team collaboration, sharing best practices and working together to resolve complex issues.
Mentored new hires within the Customer Success team contributing towards overall improvement in team performance and cohesion.
successfully completed the course.