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Jihad Abu-Asab, Portfolio/ Program Manager

Jihad Abu-Asab

Portfolio/ Program Manager·PwC Middle East

United Arab Emirates

Diploma, TOGAF – Standard Coursware

Work experience

Total years of experience: 28 years, 4 months

Portfolio/ Program Manager

July 2014 - Present

PwC Middle East

Dubai, United Arab Emirates

July 2014 - Present

PMO Setup, Managing Public and Government Sector Strategic Transformation Programs

Company industry:
Business Consultancy Services
Job role:
Consulting

Program Manager

July 2013 - July 2014

Emaratech

Dubai, United Arab Emirates

July 2013 - July 2014

Company industry:
IT Services
Job role:
Information Technology

PMO Manager

June 2012 - July 2013

Wipro

Dubai, United Arab Emirates

June 2012 - July 2013

Company industry:
IT Services
Job role:
Information Technology

Senior Consultant/ Senior Projects Manager

July 2010 - June 2012

Shift Technologies – AW Rostamani Holding Group

Dubai, United Arab Emirates

July 2010 - June 2012

Enterprise Architecture (EA) and Enterprise Integration (EI) Projects implementation and consultation.
• Business Process Re-engineering and Automation consultation.
• Economic Decision Support (KPIs/ Dashboards) Systems implementation and consultation.
• Projects Delivery in terms of client satisfaction, scope, budget, quality, resources and deadline.
• Project Budget, revenue and earned value cost control.
• Resources management
• Offshore development management.
• Quality control.
• Payments and collection management.
• Contribution in up selling and bringing new initiatives to mature opportunities.

Company industry:
Business Consultancy Services
Job role:
Information Technology

Projects Manager

October 2008 - May 2010

Dubai Customs

Dubai, United Arab Emirates

October 2008 - May 2010

• Define and manage project vision and transform to scope, goals and deliverables that support business goals.
• Develop project approach and scope that aligns with the project vision into iterative project phases to be part of the enterprise roadmap and to be executed.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Plan and manage project financial (budget, capex, opex).
• Where required, negotiate with other department managers for the acquisition of required personnel from within the enterprise.
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Execute the Vendor Management Processes including financial and technical evaluation and manage evaluation committee members and create RFIs and RFPs and review proposals.

Highlights & Achievements:

• Enterprise Integration - ESB/ Middleware Projects: The project/program is to integrate the different customs programs and projects to align with the SOA model for large organizations.

• Enterprise Architecture Projects: This project is to bring the latest architecture technology, business & system requirements and change management tools "IBM Telelogic" to execute the required integration in order to manage Dubai Customs’ Connected View. This project includes a fully loaded portal "Enterprise Connected View"

• Programs Dependency Management Process: Developing a simplified Programs/ Projects Dependency Management process including the needed templates to fulfill the need to manage the enterprise programs and projects dependencies.

Company industry:
Public Administration
Job role:
Information Technology

Projects Manager

April 2007 - September 2008

iHorizons Media and Information Services

Amman, Jordan

April 2007 - September 2008

• Work closely with customer management to understand the business requirement for the project, developing effective working relationships and ongoing management processes for the project.
• Define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
• Ensure that the project is delivered within the financial requirements of the Business Unit.
• Estimate and plan projects from start to finish, with built in contingencies.
• Ensure projects meet industry leading quality standards.
• Manage customer contracts and leading the related negotiations.
• Review and estimate RFPs and Tenders and analyze the possibility to take the lead and put recommendations in terms of scope, deadlines, cost and project constraints and assumptions.
• Prepare technical and financial proposals technically and lead several efforts to define the scope of work and project plan and requirements.
• Manage, monitor and motivate the cross functional team assigned to the project.
• Conduct project presentations and compile reports.

Highlights & Achievements:

• Enterprise Content Management Solution.
• ASPIRE (Academy for Sports Excellence - Qatar): Share Point Intranet Portal.
• ASPIRE (Academy for Sports Excellence - Qatar): Internet Portal www.aspire.qa
• QFA (Qatar Football Association - Qatar): Internet Portal and e-services www.qfa.com.qa
• Mowasalat (The Transport Company - Qatar): Recruitment System www.mowasalat.com
• ICTQatar (Supreme Council of Information & Communication Technology): - World Wide Business Directory Portal and the integration with eGov legacy systems (GIS, Commerce Registration and other applications).

Company industry:
IT Services
Job role:
Information Technology

Work Flow Business Process Consultant / Projects Manager

April 2005 - April 2007

eTech Systems

Amman, Jordan

April 2005 - April 2007

• Manage a team of IT professionals in business process management and technical workflow and automation and work as a reference and consultant for business process and re-engineering and automation.
• Draft the As-Is and To-Be business processes using different BPM and Workflow tools (ULTIMUS and ARIS).
• Analyze and detail the integration between the automation and workflow bus with the organization legacy systems.
• Manage Proof of Concepts and presentations to customers.
• Work as a pre-sales consultant and assist the sales team in the new leads as part of the sales process.
• Initiate the lead and start the project with visioning and scoping.
• Define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
• Ensure that the project is delivered within the financial requirements of the business unit.
• Estimate and plan projects from start to finish, with built in contingencies.
• Manage customer contracts.
• Review and estimate RFPs and Tenders and analyze the possibility to take the lead.
• Prepare technical and financial proposals technically and lead several efforts to define the scope of work and project plan and requirements.

Highlights & Achievements:

• Jordanian Institution for Standards and Metrology (JISM): Business Process Re-engineering and Workflow - DMS solution and legacy systems integration.
• King Hussein Cancer Centre (KHCC): Business Process Re-engineering and Workflow solution and ERP systems integration with eServices.
• Ministry of Foreign Affairs (MOFA): Business Process Re-engineering and Workflow - DMS solution and legacy systems integration.
• Qatar Foundation (QF) / Doha - Qatar: Business Consultation for the foundation eServices and Business Process Re-engineering and integration with Microsoft applications.
• Libyan National Centre for Standardization and Metrology (LNCSM) / Tripoli - Libya: Business Process Re-engineering and Workflow Project.

Company industry:
Software Development
Job role:
Information Technology

FreeLancer - Project Manager, System analyst and Web Developer

November 2004 - November 2006

The American College For Technology (ACOT)

United States

November 2004 - November 2006

Analyzing, Business Developing and Managing The American College for Technology E-Learning Portal.

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Projects Manager

October 2000 - April 2005

GCESoft

Jordan

October 2000 - April 2005

Responsibilities started during the 5 years from developing full fledged applications for banking sector and working as a business and systems analysts for in-house workflow and automation systems and ending up by project manager for web solutions managing a team of IT professionals in software development process as well as development of web applications and web related products. Managing projects life cycles including evaluation, client communication, product development, team management, and product support.

Work environment: Microsoft and Oracle Technologies.

Highlights & Achievements

• Web Enabled Human Resources Management (HRM).
• Web Enabled and Desktop Application “Fleet Tracking and Management System” to Track Vehicles on a Raster Maps Online using Intergraph GeoMedia GIS Software utilizing GPS, GPRS and SMS technologies on a Vehicle Mounted Device (F35-XXL-SI).
https://fin.hbtf.com.jo/ “Housing Bank Financial Analyst” Web Based Application & Data Entry Client/Server Application “Investment Housing Bank Center Data Entry System.
http://www.gcesoft.com.jo GCESoft Website (Web Content Management, GCESoft Web Based E-mail, Client Web Based FTP Client, Management Tools, Mastering and Tracking System)
• E-Business Workflow Systems for the company business processes.
• Web Search applications using “IDRISI” Arabic/English search engine.
• Van-Sales System connected to ALPHA Package BackOffice (Inventory module, Cheques module and Customers module).
• Migrating ERP system from a Desktop to a Client/Server and web applications using Oracle and Microsoft Technologies.

Company industry:
Software Development
Job role:
Information Technology

FreeLancer - Project Manager, System analyst and Web Developer

April 2004 - September 2004

UNRWA

Jordan

April 2004 - September 2004

Working on "UNRWA DFID Support to the Educational System of the UNRWA and Content Management Project Portal."

Company industry:
Non-profit Organization
Job role:
Information Technology

FreeLancer - Web Development Team Leader

July 2002 - July 2003

Isoft Consulting

United States

July 2002 - July 2003

* Project Manager, Team Leader and Web Developer for many projects such as: -
1.E-Commerce Pre-Paid Calling Cards website.

2. Business Directory website.

3. Recruitment Agencies website.

4. Web Enabling Time Attendance Software from ORACLE 8i environment to Microsoft environment

Techniques Used are ASP, SQL Server 2000, VBScript, Jscript and COM and N-Tier programming.

Company industry:
Internet & E-commerce
Job role:
Information Technology

Web Content Developer & Master

February 2000 - September 2000

Al Alamiah Internet & Communications

Saudi Arabia

February 2000 - September 2000

* http://www.al-islam.com Development & Administration - Web Master Using ASP-SQL Server 7.0 DB-VBScripts-JavaScript-Real Online Streaming On Real Server.

* http://www.ibnbaz.org.sa Development & Administration - Web Master Using ASP-MS-Access VBScripts - JavaScript.

* http://www.anet.net.sa Using HTML- JavaScript Development (HomeSite) -Layout Web Design (PhotoShop 6.0).

Company industry:
Internet & E-commerce
Job role:
Information Technology

Web Designer

January 1999 - January 2000

Online Computers Systems

Qatar

January 1999 - January 2000

* Web Development, Design and Implementation (Windows CGI Using Delphi Programming, Paradox DB, Web Graphics Design using PhotoShop)

* Web Sales and Presales.

* Have met many strict deadlines for project completion.

Company industry:
Software Development
Job role:
Information Technology

Hardware Maintenance & Computer Teacher

January 1998 - January 1999

Ideal Systems Center

Jordan

January 1998 - January 1999

* Hardware, Software Maintenance and Development.

* Computer Teacher (Internet Usage, Web design and Development and several programming languages).

Company industry:
Primary, Prep, & Secondary School
Job role:
Information Technology

Education

THE open Group - Shift Technologies

July 2010

July 2010

Diploma, TOGAF – Standard Coursware

United Arab Emirates

SnapShot Consultancy & Training

April 2010

April 2010

High school or equivalent, The Key to Six Sigma: A Strategy for Achieving World Class Performance

United Arab Emirates

The Key to Six Sigma: A Strategy for Achieving World Class Performance

Methods - Project Management Enablers

April 2009

April 2009

Diploma, PMP - Project Management Professional

Jordan

PMI - PMP Training Course.

FME Training and Development

March 2009

March 2009

High school or equivalent, Presentation & Communication Skills

United Arab Emirates

Presentation & Communication Skills

Informatica: The Data Integration Company

February 2009

February 2009

High school or equivalent, ICC Master Class Foundation: Integration Competency Centers (ICCs)

United Arab Emirates

ICC Master Class Foundation: Integration Competency Centers (ICCs)

Brain Bench

January 2001

January 2001

Diploma, Certification in Active Server Pages.

Jordan

Brain Bench certification in Active Server Pages http://www.brainbench.com

PSUT ( Princess Sumaya University For Technology)

August 1998

August 1998

Bachelor's degree, Computer Science

Jordan

Skills

Project Management
Expert
Project Management
Expert
Change Management
Expert
Change Management
Expert
HTML
Expert
HTML
Expert
ASP
Expert
ASP
Expert
JScripts
Expert
JScripts
Expert
VBScipts
Expert
VBScipts
Expert
MS Visual Basic 6.0
Expert
MS Visual Basic 6.0
Expert
MS InterDev 6.0
Expert
MS InterDev 6.0
Expert
MS SQL Server 7.0 Administration & Implementations
Expert
MS SQL Server 7.0 Administration & Implementations
Expert
Borland Delphi 3.0 Client / Server
Intermediate
Borland Delphi 3.0 Client / Server
Intermediate
Ms FrontPage
Expert
Ms FrontPage
Expert
Adobe PhotoShop 6.0
Expert
Adobe PhotoShop 6.0
Expert
MS Office (Winword, Access)
Expert
MS Office (Winword, Access)
Expert
Ultimus WorkFlow On the Web
Expert
Ultimus WorkFlow On the Web
Expert
Real Server & Real Player streaming.
Intermediate
Real Server & Real Player streaming.
Intermediate
Internet Information Server 4.0 & 5.0
Expert
Internet Information Server 4.0 & 5.0
Expert
MS Windows NT Server & Windows 2000 Advanced Server
Expert
MS Windows NT Server & Windows 2000 Advanced Server
Expert
FTP Client & Servers
Expert
FTP Client & Servers
Expert
Cold Fusion Programming
Beginner
Cold Fusion Programming
Beginner
Archiving document management system On the Web
Expert
Archiving document management system On the Web
Expert
COM Programming using VB
Intermediate
COM Programming using VB
Intermediate
PL SQL
Expert
PL SQL
Expert
Macromedia Fireworks
Intermediate
Macromedia Fireworks
Intermediate
Adobe Premiere
Intermediate
Adobe Premiere
Intermediate
Client/Server Programming
Expert
Client/Server Programming
Expert
N-Tier Applications Programming
Intermediate
N-Tier Applications Programming
Intermediate
T-Sql (Transact SQL)
Intermediate
T-Sql (Transact SQL)
Intermediate
MS-Exchange Server 2000 Installation And Configuration
Intermediate
MS-Exchange Server 2000 Installation And Configuration
Intermediate
MS-ISA Proxy Server Installation And Configuration
Intermediate
MS-ISA Proxy Server Installation And Configuration
Intermediate
GIS
Intermediate
GIS
Intermediate
GPS
Beginner
GPS
Beginner
GPRS
Beginner
GPRS
Beginner
ASP.Net
Intermediate
ASP.Net
Intermediate
VB.Net
Intermediate
VB.Net
Intermediate
Business Process Modeling and Re-engineering
Expert
Business Process Modeling and Re-engineering
Expert
Enterprise Integration
Intermediate
Enterprise Integration
Intermediate
Programs Management
Beginner
Programs Management
Beginner
SOA
Beginner
SOA
Beginner
Projects Management
Expert
Projects Management
Expert
ESB - Enterprise Service Bus - Middle Ware
Intermediate
ESB - Enterprise Service Bus - Middle Ware
Intermediate
Enterprise Architecture
Intermediate
Enterprise Architecture
Intermediate
Project Management
Expert
Project Management
Expert
Change Management
Expert
Change Management
Expert

Languages

Arabic
Expert
English
Expert

Memberships

INTAJ Information Technology Association

Member Company

January 2001

Project Management Institute (PMI)

PMP Membership

April 2009

Training and Certifications

Certifications
TOGAF 8
The Open Group
Jul 2010 - Aug 2010
PMP
PMI
Aug 2008 - Sep 2008