Portfolio/ Program Manager
PwC Middle East
Total years of experience :26 years, 2 Months
PMO Setup, Managing Public and Government Sector Strategic Transformation Programs
Enterprise Architecture (EA) and Enterprise Integration (EI) Projects implementation and consultation.
• Business Process Re-engineering and Automation consultation.
• Economic Decision Support (KPIs/ Dashboards) Systems implementation and consultation.
• Projects Delivery in terms of client satisfaction, scope, budget, quality, resources and deadline.
• Project Budget, revenue and earned value cost control.
• Resources management
• Offshore development management.
• Quality control.
• Payments and collection management.
• Contribution in up selling and bringing new initiatives to mature opportunities.
• Define and manage project vision and transform to scope, goals and deliverables that support business goals.
• Develop project approach and scope that aligns with the project vision into iterative project phases to be part of the enterprise roadmap and to be executed.
• Develop full-scale project plans and associated communications documents.
• Effectively communicate project expectations to team members and stakeholders in a timely and clear fashion.
• Plan and manage project financial (budget, capex, opex).
• Where required, negotiate with other department managers for the acquisition of required personnel from within the enterprise.
• Set and continually manage project expectations with team members and other stakeholders.
• Identify and resolve issues and conflicts within the project team.
• Identify and manage project dependencies and critical path.
• Plan and schedule project timelines and milestones using appropriate tools.
• Execute the Vendor Management Processes including financial and technical evaluation and manage evaluation committee members and create RFIs and RFPs and review proposals.
Highlights & Achievements:
• Enterprise Integration - ESB/ Middleware Projects: The project/program is to integrate the different customs programs and projects to align with the SOA model for large organizations.
• Enterprise Architecture Projects: This project is to bring the latest architecture technology, business & system requirements and change management tools "IBM Telelogic" to execute the required integration in order to manage Dubai Customs’ Connected View. This project includes a fully loaded portal "Enterprise Connected View"
• Programs Dependency Management Process: Developing a simplified Programs/ Projects Dependency Management process including the needed templates to fulfill the need to manage the enterprise programs and projects dependencies.
• Work closely with customer management to understand the business requirement for the project, developing effective working relationships and ongoing management processes for the project.
• Define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
• Ensure that the project is delivered within the financial requirements of the Business Unit.
• Estimate and plan projects from start to finish, with built in contingencies.
• Ensure projects meet industry leading quality standards.
• Manage customer contracts and leading the related negotiations.
• Review and estimate RFPs and Tenders and analyze the possibility to take the lead and put recommendations in terms of scope, deadlines, cost and project constraints and assumptions.
• Prepare technical and financial proposals technically and lead several efforts to define the scope of work and project plan and requirements.
• Manage, monitor and motivate the cross functional team assigned to the project.
• Conduct project presentations and compile reports.
Highlights & Achievements:
• Enterprise Content Management Solution.
• ASPIRE (Academy for Sports Excellence - Qatar): Share Point Intranet Portal.
• ASPIRE (Academy for Sports Excellence - Qatar): Internet Portal www.aspire.qa
• QFA (Qatar Football Association - Qatar): Internet Portal and e-services www.qfa.com.qa
• Mowasalat (The Transport Company - Qatar): Recruitment System www.mowasalat.com
• ICTQatar (Supreme Council of Information & Communication Technology): - World Wide Business Directory Portal and the integration with eGov legacy systems (GIS, Commerce Registration and other applications).
• Manage a team of IT professionals in business process management and technical workflow and automation and work as a reference and consultant for business process and re-engineering and automation.
• Draft the As-Is and To-Be business processes using different BPM and Workflow tools (ULTIMUS and ARIS).
• Analyze and detail the integration between the automation and workflow bus with the organization legacy systems.
• Manage Proof of Concepts and presentations to customers.
• Work as a pre-sales consultant and assist the sales team in the new leads as part of the sales process.
• Initiate the lead and start the project with visioning and scoping.
• Define the deliverables, resource requirements and work plan for the project, and manage their development and delivery.
• Ensure that the project is delivered within the financial requirements of the business unit.
• Estimate and plan projects from start to finish, with built in contingencies.
• Manage customer contracts.
• Review and estimate RFPs and Tenders and analyze the possibility to take the lead.
• Prepare technical and financial proposals technically and lead several efforts to define the scope of work and project plan and requirements.
Highlights & Achievements:
• Jordanian Institution for Standards and Metrology (JISM): Business Process Re-engineering and Workflow - DMS solution and legacy systems integration.
• King Hussein Cancer Centre (KHCC): Business Process Re-engineering and Workflow solution and ERP systems integration with eServices.
• Ministry of Foreign Affairs (MOFA): Business Process Re-engineering and Workflow - DMS solution and legacy systems integration.
• Qatar Foundation (QF) / Doha - Qatar: Business Consultation for the foundation eServices and Business Process Re-engineering and integration with Microsoft applications.
• Libyan National Centre for Standardization and Metrology (LNCSM) / Tripoli - Libya: Business Process Re-engineering and Workflow Project.
Analyzing, Business Developing and Managing The American College for Technology E-Learning Portal.
Responsibilities started during the 5 years from developing full fledged applications for banking sector and working as a business and systems analysts for in-house workflow and automation systems and ending up by project manager for web solutions managing a team of IT professionals in software development process as well as development of web applications and web related products. Managing projects life cycles including evaluation, client communication, product development, team management, and product support.
Work environment: Microsoft and Oracle Technologies.
Highlights & Achievements
• Web Enabled Human Resources Management (HRM).
• Web Enabled and Desktop Application “Fleet Tracking and Management System” to Track Vehicles on a Raster Maps Online using Intergraph GeoMedia GIS Software utilizing GPS, GPRS and SMS technologies on a Vehicle Mounted Device (F35-XXL-SI).
• https://fin.hbtf.com.jo/ “Housing Bank Financial Analyst” Web Based Application & Data Entry Client/Server Application “Investment Housing Bank Center Data Entry System.
• http://www.gcesoft.com.jo GCESoft Website (Web Content Management, GCESoft Web Based E-mail, Client Web Based FTP Client, Management Tools, Mastering and Tracking System)
• E-Business Workflow Systems for the company business processes.
• Web Search applications using “IDRISI” Arabic/English search engine.
• Van-Sales System connected to ALPHA Package BackOffice (Inventory module, Cheques module and Customers module).
• Migrating ERP system from a Desktop to a Client/Server and web applications using Oracle and Microsoft Technologies.
Working on "UNRWA DFID Support to the Educational System of the UNRWA and Content Management Project Portal."
* Project Manager, Team Leader and Web Developer for many projects such as: -
1.E-Commerce Pre-Paid Calling Cards website.
2. Business Directory website.
3. Recruitment Agencies website.
4. Web Enabling Time Attendance Software from ORACLE 8i environment to Microsoft environment
Techniques Used are ASP, SQL Server 2000, VBScript, Jscript and COM and N-Tier programming.
* http://www.al-islam.com Development & Administration - Web Master Using ASP-SQL Server 7.0 DB-VBScripts-JavaScript-Real Online Streaming On Real Server.
* http://www.ibnbaz.org.sa Development & Administration - Web Master Using ASP-MS-Access VBScripts - JavaScript.
* http://www.anet.net.sa Using HTML- JavaScript Development (HomeSite) -Layout Web Design (PhotoShop 6.0).
* Web Development, Design and Implementation (Windows CGI Using Delphi Programming, Paradox DB, Web Graphics Design using PhotoShop)
* Web Sales and Presales.
* Have met many strict deadlines for project completion.
* Hardware, Software Maintenance and Development.
* Computer Teacher (Internet Usage, Web design and Development and several programming languages).
The Key to Six Sigma: A Strategy for Achieving World Class Performance
PMI - PMP Training Course.
Presentation & Communication Skills
ICC Master Class Foundation: Integration Competency Centers (ICCs)
Brain Bench certification in Active Server Pages http://www.brainbench.com