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jihad hannouf, Unified Communication Engineer

jihad hannouf

Unified Communication Engineer·DataTrade-Experts

Lebanon

Bachelor's degree, Electronics and Communication Engineering

Work experience

Total years of experience: 2 years, 2 months

Unified Communication Engineer

February 2019 - September 2019

DataTrade-Experts

Tripoli, Lebanon

February 2019 - September 2019

Working as Cisco Unified Communication Systems Engineer with the main tasks of:
· Networking: Cisco routers VoIP Configuration.
· Cisco Unified Communication Servers (Installing and Configuring): Call Manager, IM and Presence, Unity Connection, Contact Center Express.
· VMware Servers Deployment and Configuration.
· Troubleshooting telephony calling and signaling failures.

Company industry:
IT Services
Job role:
Information Technology

Data entry and technical support in the IT department

April 2017 - June 2018

NGO (Azm & Saade Association)

Tripoli, Lebanon

April 2017 - June 2018

-Updating the system and check that all services were provided.
-Troubleshooting networking and software problems.
-Help managing Domain Controller server.

Company industry:
Non-profit Organization
Job role:
Information Technology

Training in Telecommunications Engineering

June 2016 - August 2016

QTS (Quality Telecom Services)

Beirut, Lebanon

June 2016 - August 2016

Participated in Ericsson Projects for the Operator Alfa (Orascom), in the following activities: Sites Survey, Installation and Integration, Troubleshooting, and Sites Acceptance.

Company industry:
Installation & Technical Services
Job role:
Engineering

Education

Beirut Arab University

June 2017

June 2017

Bachelor's degree, Electronics and Communication Engineering

Lebanon

GPA (point): 2.4 out of 4

GPA (point): 2.4 out of 4

Rawdat Al Fayhaa Secondary School

August 2012

August 2012

High school or equivalent, General sciences

Lebanon

GPA (point): 12 out of 20

GPA (point): 12 out of 20

Lebanese baccalaureate

Skills

Troubleshooting
Expert
Troubleshooting
Expert
Microsoft Office
Expert
Microsoft Office
Expert
IP Networking
Expert
IP Networking
Expert
Computers
Expert
Computers
Expert
networking
Intermediate
networking
Intermediate

Social profiles

Languages

Arabic
Native Speaker
English
Intermediate
French
Intermediate

Training and Certifications

Certifications
CISCO CCNA 3 Routing & Switching: Scaling Networks
CISCO CCNA 2 Routing & Switching: Routing and Switching Essentials
CISCO CCNA 1 Routing & Switching: Introduction to networking

Hobbies

  • Video gaming