Jihad Shishani, Community outreach/ mobilizer volunteer

Jihad Shishani

Community outreach/ mobilizer volunteer

War Child Canada

Location
Jordan - Amman
Education
Bachelor's degree, Business Administration
Experience
4 years, 2 Months

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Work Experience

Total years of experience :4 years, 2 Months

Community outreach/ mobilizer volunteer at War Child Canada
  • Jordan - Amman
  • April 2017 to March 2018

As a Community Outreach/Mobilizer Volunteer at War Child Canada, I played a key role in outreaching and registering vulnerable Jordanian and refugee households. My responsibilities included supporting food and non-food items distribution events and ensuring accurate data entry into the organization’s database. Additionally, I contributed to the development and enhancement of the organization's internal systems to improve efficiency and service delivery.

Outlet center cashier, Cashier Manager at My Outlet
  • Jordan - Amman
  • January 2012 to February 2015

Managed and directed team members on effective methods, operations, and procedures. Reviewed monthly financial results with partners to identify opportunities for profitability improvement. Developed and implemented plans to enhance sales and resolve unfavorable trends. Conducted performance feedback and appraisals. Created weekly schedules based on staffing needs, budgets, and employee requests. Administered the annual operating and capital budget to facilitate profitability. Facilitated month-end closing processes, invoicing, and journal entries. Addressed and resolved customer inquiries to maintain high service standards. Maintained regular interaction with senior management to measure goal achievement and identify areas for improvement.

coffee shop manager at EVO Cafe
  • Jordan - Amman
  • January 2012 to December 2012

Managed daily operations, including scheduling staff and allocating resources to optimize performance. Analyzed sales reports and customer feedback to revise menus and plan seasonal promotions. Coordinated kitchen workflows and monitored food preparation to maintain quality standards. Handled financial tasks such as counting money, making bank deposits, and maintaining accurate records in compliance with food service requirements. Engaged in some food preparation and service tasks as needed.

Education

Bachelor's degree, Business Administration
  • at University Of Jordan
  • June 2022

Completed a rigorous program in Business Management, acquiring extensive knowledge in strategic planning, financial analysis, and operational management. Developed a strong foundation in business principles, including marketing, human resources, and project management. Engaged in multiple projects and internships, enhancing skills in leadership, problem-solving, and effective communication. Participated in various business simulations and case studies, preparing for real-world challenges in a dynamic business environment.

Specialties & Skills

Resource Management
Quality Control
Service Quality Managment
Financial Management
Team Leadership
Quality Control
Administrative and Clerical Skills
Team Leadership and Management
Operational and Financial Management
Workplace Safety and Organization
Creative problem solving
Customer Interaction and Sales

Languages

English
Native Speaker
Arabic
Native Speaker

Training and Certifications

Trainer Of Trainers (TOT) (Certificate)
Date Attended:
April 2017
Valid Until:
May 2017
Human Resources Management (Training)
Training Institute:
British Quality Assurance Authority
Date Attended:
September 2022